We Need A New Way to Talk About Engagement
Disengagement through lack of inclusion is pervasive in the federal government.
How Top Leaders Win The Hearts and Minds of Employees
For the last seven years The Dallas Morning News (The News) has created a list of the Top 100 Employers in Dallas-Ft. Worth. The companies are large, medium, small, public, private, non-profit, and across all industries. From within each size category they select a Top CEO. Every year, The News solicits workplace nominations, and then employeesRead… Read more »
The 3 Pillars to Improving Cyber Resilience
The volume, velocity, and aggressiveness of cyberattackers continue to increase. It’s not a matter of “if” an organization will be attacked — it’s a matter of “when.” And because of this reality, it’s imperative that organizations become more active in defending against attackers. So how do you increase your ability to detect, verify, and respondRead… Read more »
Create Flexible, Familiar, and In the Flow Customer Services
This is an excerpt from the recent Customer Service Playbook for Government. In the guide, we detail six plays to help you transform the way your agency serves its citizen users. We all have an idea of what the citizen user wants. After all, we are citizen users. But once you’ve imagined a new customerRead… Read more »
Rural Hospitals Need a Medicaid Lifeline
Years ago, the town hospital was the community’s pulse: It was a place of birth, an employer, a counterpart in battling illness, and a source of health information. So for the people of Independence, Kansas, watching their century-old hospital close was a bitter pill to swallow. For the town’s residents, healthcare is now harder toRead… Read more »
Brand Matters: The difference between a Mediator and a Certified Mediator
A Certified Mediator (CM) is similar to a national brand. When you select one you have some surety about the quality, experience and education of the CM. Most states have a mediation association and these professional associations provide credentialing criteria in order to obtain the CM designation.
Unsure if You’re an OPM Hack Victim? Here’s How to Find Out
The government launched a new resource Dec. 1 that allows people to verify if they are one of the 21.5 million individuals affected by the massive Office of Personnel Management cyber hack.
Naughty or Nice: Which Government Agencies Made Santa’s List in 2015?
We’ve made a list and checked it twice. Are you ready to find out which U.S. government agencies belong on Santa’s naughty and nice lists for 2015? Grab a glass of eggnog and get ready to toast government’s highs and lows. Naughty Office of Personnel Management (OPM) Earlier this year, hackers nabbed the records of an estimated 22 millionRead… Read more »
Unifying Around FITARA – Understanding the Future of Tech
Recently, GovLoop’s Christopher Dorobek moderated a panel of government IT experts, hosted by the Association for Federal Information Resources Management (AFFIRM). Parts of the panel discussion around the Federal Information Technology Acquisition Reform Act (FITARA) will be on today’s DorobekINSIDER. Last year, a new law – FITARA – was passed to help government better spendRead… Read more »
How to Rock the Holiday Office Party
It’s that time of year again. End of the year work is piling up and you have at least 5 ugly sweater events to attend in the coming weeks. Additionally, your workplace is getting ready to host those fun holiday parties. But are they networking events or the chill with your coworker kinda gigs? TheRead… Read more »