6 Essential Ways to Build Trust in Your Team

Have you said some version of these words recently? “I can’t trust him.” “My trust has been broken.” “We can’t put trust in them anymore.” These refrains are common and heartbreaking. In both its presence and absence, trust is a critical and yet also often elusive quality of effective working relationships. Being able to trustRead… Read more »

How Government Can Embrace the Sharing Economy

I recently attended the Association of Municipalities Ontario (AMO) Annual Conference, at which the sharing economy was top of mind for many policymakers. While the sharing economy presents many opportunities, governments in Ontario and elsewhere have been slow to embrace it and adequately address the inevitable challenges. What is the sharing economy? Noah Zon, PracticeRead… Read more »

4 Things Football Teaches Us

September is in full swing and (American) football season is upon us! For diehard fans, summers are miserable. Journalists, talking heads, and the like are hard-pressed for on-the-field material. As such, trivial storylines ranging from practice scuffles to Tim Tebow abound. That will change this Thursday with the season opener between the New England PatriotsRead… Read more »

A New Wave of Federal Customer Service

The customer is always right. Right? Well, that may not always be correct, but it is a good rule of thumb to follow. However, I think most of us tend to associate this golden rule with the private sector. But now, there seems to be more of a push from the public sector to betterRead… Read more »

Are You Magnanimous? (That Means Forgiving)

President Abraham Lincoln cobbled together a coalition of moderate Republicans, radical Republicans, former Democrats, former Whigs and representatives of border-states to face America’s greatest challenge since the America slipped from Great Britain’s grasp. More precisely, he led our nation through a bloody civil war that killed more Americans than the total casualties from all theRead… Read more »

Securing Cyber Environments through the Workforce

This interview is an excerpt from our recent guide, The Future of Cybersecurity, which examines 15 trends transforming the way government safeguards information and technology. A common misconception is that cyber criminals only target systems. In reality, these criminals target employees to get access to government systems and citizen data. Chesterfield County CIO Barry Condrey saysRead… Read more »

The Power of Prediction: Bridging the Gap between Government and Efficiency

Most Americans would probably agree that government—at all levels—is less than competent when it comes to efficiently managing taxpayer money. If you conduct a web search on “wasteful government spending,” you will be presented with a multitude of results that highlight the sad reality of government waste. Yet, despite this grim view of government operations,Read… Read more »

The Benefits of Well-Placed Idealism

I recently read a job announcement for a well-known local nonprofit organization that included the standard position description, responsibilities, skills, and personal attributes required. But it also included something atypical for a job description: the announcement listed that the candidate must possess the qualities of “passion, idealism, integrity, positive attitude, mission-driven, and self-directed.”  Wow – whatRead… Read more »

Getting the Most Out of Your Data with Flash Storage

This interview is an excerpt from our recent guide, Top Challenges & Solutions From State and Local Governments, which examines 16 case study examples transforming the way government safeguards information and technology. Although at first glance data storage doesn’t stand out as a top innovation in government, Pure Storage has taken a unique approach, delivering notRead… Read more »