The Evolution of Agenda Software, Part 1
The evolution of agenda management technology and why it is important for clerks
The Executive Bookshelf: An Unspoken Culture Builder
There are two book collections that have stuck with me in my lifetime, that have shaped my own reading direction. This in turn has helped to shape me. The first came in 1996, in the form of liner notes of Rage Against the Machine’s ‘Evil Empire’ CD. I was in my second year of college,Read… Read more »
10 of the Funniest Yelp Reviews of Government
If you somehow haven’t heard of Yelp, it’s a website and app where anyone can review just about anything. People mostly seem to head to Yelp when they’re busting to share their glowing praise or their boiling rage. Now, as announced by DigitalGov, Yelp has a terms of service for official government use. Agencies can claim orRead… Read more »
How To Deliver Feedback Without Sounding Like A Jerk
One of the toughest parts of being a manager is delivering constructive feedback to your employees. You have to strike a delicate balance between putting them on the defensive, and being so vague that your feedback doesn’t sink in. How do you make sure your feedback gets heard – and taken to heart? Much dependsRead… Read more »
3 Tips to Maximize Customer Interactions at Exhibits
I represented the agency’s tourism office at the Ohio State Fair this past weekend. What a ride (in a literal and figurative sense). We discussed our strategies and goals to ensure consistent messaging. At the fair, we presented our newest calendar of events, hiking maps, and travel guides. Some tech-savvy users download the app on-site.Read… Read more »
The Aftermath of the OPM Hack
When news first broke of the OPM hack back in June, few understood the massive scale of the attack. Originally thought to have affected 4 million federal employees, estimates quickly rose to over 22 million impacted. Since that time, government agencies have scrambled to shore up their cyberdefenses and OPM has worked to provide identityRead… Read more »
Why It’s Time for the Government to be Part of the Public Conversation about Health and Health Care
While we are not in control of the conversation, government workers can still listen and contribute to it. We can seed it with facts and ideas. We can respond to questions. We can be human, even as we maintain a thoughtful and focused public presence. All by leveraging the power of online communications.
Workplace Friendships
Last week I got a Facebook message from a friend from another agency that I’d known for 25 years. Like me, she’s approaching the end of her career in the federal government. In her message, she just wanted to say “hi,” update me on life events, and say thanks for being a friend. We neverRead… Read more »
Creating Action-Items for Success
GovLoop is halfway through its current mentorship program, which means mentors and mentees are starting to dig into really tough questions about career options, hurdles, and success factors. Most of our mentor-mentee partnerships have already discussed career paths, including what tactical steps they need to take along that path. Now mentees are starting to ask,Read… Read more »
Open Data at the Office of U.S. Foreign Assistance Resources
This blog post is an excerpt from GovLoop’s recent guide, the Open Data Playbook for Government. Download the full guide here. In a perfect world, everyone would see the value and potential of your data, but that’s not always the case. There are things you can do to increase the likelihood that people will findRead… Read more »