CFPB and its Lean Startup

Meet Monte Desai! Our incredible NextGen Public Service Award Finalist. Desai is a Product Manager at the Consumer Financial Protection Bureau (CFPB), and focuses on technology and innovation. After the financial crisis, he started work at CFPB to make markets for consumer financial products and services work again. Read on to learn about his incredible… Read more »

Government By Design – Innovations at the DoD

Meet Josh Marcuse, a finalist for the NextGen Courageous Champion Award. As a Senior Advisor for Policy Innovation at the Department of Defense, Marcuse blends nonprofit mission committment with private sector innovation to make government more effective. Applying principles of human-centered design, Marcuse is fostering creativity and collaboration across the public sector.

Plan Your Summer Vacation Around Customer Experience

It’s finally here. That time of year when seemingly half of the federal workforce flees the city for a well-deserved vacation. It’s a magical time for those of us who stay behind: Less traffic shortens our commutes, the Starbuck’s and food truck lines are shorter, and fewer people at meetings means more decisions get made.Read… Read more »

7 Questions to Help You Run an Efficient Meeting

A good meeting is a magical thing. Ideas flow, decisions are made, and everyone leaves invigorated and ready to take on the world. The problem is that good meetings – like most magical things – are rare beasts indeed. What should be a fantastic team tool often turns into a slogging, frustrating experience where nothing gets accomplishedRead… Read more »

Identity at Risk? Here’s What to Do

Government hacks have left over 4 million more people dealing with identity theft today than were dealing with it before. Not sure what we’re talking about? Find out more here, we’ve broken down the 12 things you need to know. A data breach doesn’t necessarily mean that everyone’s identity will be misused tomorrow. For some,Read… Read more »