The set up Last week I want to a conference called Open Source // Open Society (OS//OS). While conferences are great opportunities to learn new things, I normally wouldn’t blog about one. But this one got me thinking about the ‘open society’ aspect and how it fits with government, especially with the work my team isRead… Read more »
Naysayers love to complain that real customer experience (CX) improvement is only for the private sector because government is subject to unique and insurmountable pressures. Don’t believe them. Many major corporations must overcome the same hurdles, and some federal agencies are finding ways to break out, too. Use this list of comebacks to subdue governmentRead… Read more »
It’s hard to manage what you don’t measure. We’ve all heard the saying in various contexts, but this is especially true on the cyber front. In fiscal 2014, agencies reported spending $3.8 billion to monitor federal networks for internal and external malicious cyber activity and another $3.1 billion to detect, analyze and mitigate intrusions, accordingRead… Read more »
Last week I wrote about the six traditional factors that make a story newsworthy, at least what journalism profs have settled upon to get students thinking about the topic, and how you can do a better job responding to reporters if you understand those factors. This week we’ll stick to those basics, but flip theRead… Read more »
First of all, what does it mean to be a highly sensitive person? Not to be confused with introversion or shyness, the concept of the “highly sensitive person” (HSP) was coined by Elaine N. Aron, Ph.D. in the early 1990’s and refers to about 15-20% of the population with a highly sensitive nervous system. InRead… Read more »
Commercial cloud has become more common among federal agencies with the rise of big data and a greater need for efficiency. However, with big data comes big risk. This is why agencies are taking a “zero trust” approach to cloud security. As Frank Konieczny, CTO, Office of Information Dominance and CIO, Office of the Secretary,Read… Read more »
Bad news, your evil twin is out to get you. Your doppelganger is popping up where you least expect her or him, taking your job responsibilities, and making all of your hard work redundant. What are you going to do about it? Call the Government Accountability Office, of course. The GAO recently released a reportRead… Read more »
The following post is an excerpt from GovLoop’s recent industry perspective, Changing the Conversation: The Case for “As-A-Service.” In the brief, we examine five major challenges to aaS and cloud adoption and provide strategies to overcome these barriers. Ultimately, we aim for readers to view aaS and cloud not just as an IT issue, but as a sound businessRead… Read more »
As part of today’s Government Innovator’s Virtual Summit, GovLoop President and Founder Steve Ressler and GovLoop Vice President of Learning and Development Andrew Krzmarzick sat down for a Q&A to answer all your virtual training questions. Q. How did GovLoop get started in virtual training? Steve: More than six year ago, GovLoop started out with the visionRead… Read more »
Cybersecurity is an inescapable and urgent priority for everyone. No matter what sector you’re in or what device you’re using, securing your information and network is critical. To help keep you in the cyber loop, GovLoop’s 4th Annual Government Innovators Virtual Summit hosted the session: Cybersecurity Trends and Strategies You Need To Know. During thisRead… Read more »