“One-Stop Shops” Can Improve Access to Public Services
Apply a human-centered approach to public service delivery by creating “one-stop shops” where people can find everything they need to solve a whole problem or complete an entire activity.
Developing Transgender Inclusive Policies and Procedures
Transgender inclusive policies and procedures play a significant role in creating a welcoming workplace for gender-diverse employees.
Don’t Let a Cyber Staff Shortage Weaken Your Defenses
State, local, tribal and territorial governments don’t always have the staff to protect against cyberthreats. Security Operations Center as a service (SOCaaS) can help.
Weaponizing Team Building
As much as we promote team-building, it’s important to make sure your teams have a healthy group identity, not a toxic one. Here’s what to look out for.
Enhancing the Oral Presentation Experience for Both Vendors and Evaluators
Making the best use of oral presentations as part of the proposal process takes some planning. Here are some steps to help you prepare.
Give Proposed Projects a Hard Look
How do you decide which technology projects are worth the investment? Here are three ways to choose the right project for your agency.
Reach More People by Exploring Barriers Across Languages
Comparative research on the experiences and outcomes of people accessing your services in different languages can improve service delivery.
Build a Functional Ecosystem Through Cloud Architecture
There are three core pillars to data transformation: people, processes and technology. You need to pay attention to all three.
The Future Is Cloud: Which Model Is Right for You?
This guide breaks down the basics of cloud and how its use can benefit your agency.
How Cyber Insurance and Strategies Work Together
This playbook explains how agencies can create a robust cybersecurity strategy.