How to Be Grateful, Not Hateful
When we are grateful instead of hateful, it fills our hearts so we have more to give. In mental health care, we are faced with a lot of “What if’s”. What can you can keep after giving it away? Your word.
A Good Quote is More Interesting Than This Headline
Let’s start by admitting that, sometimes, all a reporter needs is a quote to finish a story. Any quote, as long it’s relevant and they meet their deadline. What they’d really like, however, are birds flying backwards. That’s the gist of a legendary quote used in one of my journalism classes, from a guy tellingRead… Read more »
The Future of Cloud Computing? The Convergence of Big Data, Mobility and Cloud
This blog post is an excerpt from GovLoop’s recent guide, Forecasting the Cloud: Eight Ways the Technology is Changing Government. To download the full guide, head here. Cloud computing is not a new idea in the world of government IT. But Cisco believes there is a new future opportunity of cloud computing – and forRead… Read more »
How Going Paperless Transforms the Agenda, Meeting and Approval Process for Clerks
What do you know about the clerk working in your city our county government? We’re guessing probably not a lot. However, a clerk in your local government is constantly doing a lot of work — mostly behind the scenes that you may never know about. And the fact is, the job of a clerk is criticalRead… Read more »
What Government Agencies Need to Know About Emoji: Part 2
Believe it or not, government agencies have started to use emoji. So far, the little digital characters have been used sparingly, yet experimentation is happening. Emoji may or may not be the right fit for your agency. At the moment, they’re youthful and fun, and are often used tongue-in-cheek or with a dose of attitude. But, understanding emojiRead… Read more »
10 Great Podcasts for Government Employees
I love podcasts. Podcasts are a great way to get smarter while you’re doing the dishes, working out, or on your morning commute (unless you’re bike commuting in traffic, in which case I can’t recommend using headphones). Some of these will make you better at your job. Some will inform you about current events andRead… Read more »
Federal Agencies Must Focus On Emotion To Create Great Government Customer Experiences
Think about the last time you went through airport security. Or applied for federal benefits. Or paid your taxes. How did those experiences make you feel? What specific emotions did they invoke in you? Did you feel comforted, hopeful, and valued – or insulted, frustrated, and nervous? Questions like these are the most important thingsRead… Read more »
It’s Not A Popularity Contest… Or Is It?
The government is faced with a conundrum. It’s unpopular and unattractive for emerging cybersecurity professionals. Unfortunately, the government has been the subject of many recent hacks. On top of this, federal agencies have a great deal of information and services that hackers want to gain access to. So, the government needs more and better cybersecurityRead… Read more »
What the Army’s Cloud Computing Strategy Really Means
Nearly three years after the Defense Department released its cloud computing strategy, the Army is setting the stage to speed adoption of cloud technologies within its ranks. The Army’s cloud computing strategy, released last month, complements the DoD’s 2012 document but also embodies the Pentagon’s evolving views on the benefits of cloud and how bestRead… Read more »
Wins, Losses, and Next Steps for Female Feds
We’re making progress, but there’s more to be done. That’s the main takeaway from the Office of Personnel Management’s (OPM) recent report, Women in Federal Service: A Seat at Every Table, which used workforce data and Federal Employee Viewpoint Survey (FEVS) results to analyze that status of women in government. What I appreciate most about this reportRead… Read more »