How to Take Some of the Hard Work out of Cloud Security

Configuration management is critical to cloud security because many products come with default settings that do not provide adequate security.

Putting Constituents First: Call Centers That Improve Customer Service

This playbook details how a modernized cloud call center can improve customer service at your agency.

Bouncing Back: How’s Your Data Resilience?

This report details how agencies can boost their resilience and protect their data against cyber attackers.

How to Support Your Neurodivergent Employees

Neurodivergent (ND) individuals bring important skills and perspectives to the workplace, but their unique needs may require special workplace accommodations. Here are six ways to support ND employees.

Do’s and Don’ts When Dealing With a Bad Boss

There will never be an easy fix when it comes to working with a not-so-great manager, but here are some do’s and don’ts you might want to consider.

3 Things Your Agency’s Data Recovery Plan Needs

With most agencies now fielding hybrid workforces mixing on-site and remote workers, data recovery may be more important than ever.

6 Resources for Kindness in the Workplace

Did you know that Feb. 17 is Random Acts of Kindness Day? Kinder workplaces are crucial to both organizational culture and business

What’s Love Got to Do With It?

Being a servant leader means putting the needs of the people you work with and lead above your own. It means leading from a place of love, dedication and service.