Acquisition

Smartphone Payments = Future Changes to Micropurchase Payments?

Update: Half of the post was cut off for an unknown reason. That has been fixed and the entire post is present. Fun Stats in a Chart An interesting chart was shown yesterday morning on CNNMoney.com. (The link is at the bottom so you’ll keep reading.) An chart yesterday shown on CNNMoney.com (the link isRead… Read more »

CON 090 Week 3

I’m happy with passing…as is everyone else. That’s because this class is ridiculously hard and its pass/fail. There is no honors program for CON 90, only those that pass and fail at the 80% line. That’s good because it makes us work hard. Hard standards bring good work. That’s the case here. Oh and I’veRead… Read more »

Is government cool enough for the next generation of feds?

Can government be cool enough to attract talented young people AND keep them on the job? In a report for Federal News Radio — “The Need for the Next Generation” — I highlight what some agencies are doing to recruit and retain young people. (Special thanks to Mr. GovLoop Steve Ressler for being interviewed forRead… Read more »

Gungahlin College and Library an Example of the School of the Future

In “Australian Learning Commons Proposal” I outlined how all Australians could be offered free online publicly accessible education from pre-school to university level. This would be supported through public libraries and schools. The new $72.4 million Gungahlin College in Canberra provides a good example of this approach.The College will accommodate 900 upper secondary students andRead… Read more »

Get Organized for Great Customer Service

At long last, the customer service bandwagon seems to be rolling in government. The latest evidence: GSA just quietly unveiled a fabulous new website: HowTo.gov. It puts requirements, best practices, training, and tips for all forms of customer service delivery (web, call centers, publications, social media) under one customer service umbrella. Bravo! Finally, we canRead… Read more »

Modern Warfighter full motion video and UAS surveillance

Modern Warfighter full motion video and UAS surveillance, by Donna L. Quesinberry FMV (full motion video) provides infantrymen and women with enhanced capabilities in-theater under ubiquitous conditions during the monitor of urban or rural areas or while attempting to alert, intercept and eliminate hostile elements in a secured zone. Presently, FMV is half-way through itsRead… Read more »

The Web Analyst’s Code of Ethics

Purpose The following Code of Ethics represents an industry effort to treat consumer data with the respect and attention it deserves. It is a commitment to data stewardship and an effort to educate organizations and Internet users globally of digital data collection and utilization practices. Read the Code of Ethics.