Acquisition

Emotion, Skype and Customer Service

Sterling is an Acquisition Freak and writes a blog called AllThingsSterling. I was reading a few articles on customer service this morning and something came to me. When we’re removed from our customers say through email or Twitter, it’s easy to dismiss them. This is because emotion and urgency don’t always translate through writing. EmotionsRead… Read more »

Shecter Wins CivicApps for Greater Portland Best Idea Award

Robb Shecter, creator of OregonLaws.org and WebLaws.org, has won the 2010 CivicApps for Greater Portland Best Idea Award. Robb won for his proposal called Community-Contributed Datasets, of which his OregonLaws.org legal glossary is an example. Click here for Robb’s discussion of his proposal. Please join me in congratulating Robb! HT @lawlib.

Mock Negotiations for Contract Specialists

This post was originally published at All Things Sterling on Posterous. One of the best exercises I experienced at CON 120 was mock negotiations. Here are lessons I took away from the exercise. Lessons It’s true — preparation is key to negotiations. Contract type influences your negotiation goal. If fixed-price, focus on the bottom lineRead… Read more »

Three Government Agencies Take Home First Annual NVTC Social Media Awards

On June 15, 2010, the Northern Virginia Technology Council’s Social Media Committee hosted its first annual social media awards at K Street Lounge in Washington, D.C. The ceremony was part of #dcweek and recognized social media programs in six categories (see winners below). You may notice that half of the winners were government organizations: DepartmentRead… Read more »

Thanks for Participating — Here’s Twitter Made Easy for Contracts

In the last month I asked question in four discussions in the last month: Twitter – for each contract or all contracts? Tweets for the Public Record — how do you do it? List Your Acquisition Twitter Profile — strength in numbers Twitter Tools for Contracts – What are your favorites? Thank you to thoseRead… Read more »

Local Business Contracting Compliance – Do you have tips for us??

The Human Rights Commission (HRC) in San Francisco is committed to ensuring government contracts stimulate the local economy. To ensure compliance with San Francisco Administrative Code Chapter 14B Local Business Enterprise and Non-Discrimination in Contracting Ordinance the HRC has teamed up with the Department of Technology’s Emerging Technologies team. They have been tasked with recommendingRead… Read more »

The Federal Coach: Norm Mineta – Arm-wrestling with Tom DeLay

This week I spoke with Norm Mineta, who represented San Jose, CA in Congress for 20 years, as well as served in Cabinets of both Republican and Democratic presidents. As Secretary of Transportation for President George W. Bush after September 11th, Mineta was tasked with guiding the creation of the Transportation Security Administration – withRead… Read more »