Increased AI Use Drives Need for Data Literacy
AI is making it easier to utilize all of the data government agencies hold. Data literacy is becoming a critical component of success.
Analytics
How to Increase the Number of Survey Respondents (Part Two)
There are many ways to increase the number of survey responses you receive. One method is avoiding questions about personal information.
Beyond Zero Trust: How to Strengthen Your Data Resilience
To evolve from security to resilience, agencies need to develop a data-centric architecture that aligns with the full data lifecycle.
Resilient Government Services: Three Strategies to Prioritize Performance and Quality
Resilient IT systems help agencies deliver effective public services, increase efficiency, and enhance constituent trust. Here are three tips for building a resilient system.
Using Data to Engage with Constituents
Mallory Bateman, Director of Demographic Research, Kem C. Gardner Policy Institute, discusses how to use data to engage with your constituents.
What Can Government Learn from Pizza Delivery?
What can government agencies learn from pizza delivery? Data-driven decision-making, streamlined operations, and a focus on CX.
Upskilling the Public Workforce for the AI Era
AI, big data, and emerging technologies are transforming government operations, making upskilling public employees a critical priority.
AI Data Poisoning, Wiper Malware, Critical Infrastructure Attacks Could Increase in 2025, Impacting Government Cyber Resilience
Government faces increasingly sophisticated cyber threats, from both foreign and domestic bad actors. Here are several key trends for public-sector cybersecurity in 2025, underscoring the challenges agencies face.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.
How to Use Data for Public Good
Most of us are familiar with projects gone wrong, with delays and wasteful sidetracks. But up-front analysis can avoid those speedbumps.