Analytics

Short, Sweet and Significant: Crafting Surveys That People Actually Want to Take

Discover why government survey response rates are plummeting and learn 5 game-changing strategies to create surveys people actually want to take! From avoiding survey overload to respecting anonymity, this article provides practical tips to boost participation and ensure your decisions are backed by solid data. Don’t let poor survey design lead to misguided policies. Click… Read more »

AI and the Public Sector: Navigating Ethics and Innovation by 2030

AI in the public sector promises transformative efficiency and improved citizen outcomes, but governments must balance innovation with ethics, transparency, and privacy to unlock its full potential responsibly.

OMB Just Released Guidance on Usability Testing. Let’s Talk About It.

In November 2024, OMB released a memo clarifying that the Paperwork Reduction Act (PRA) does allow usability testing and offering guidance on complying. The criteria can be confusing, though, so let’s talk about what’s required.

NextGen Leaders: Transforming Public Service for the Digital Age

NextGen leaders in public service must embrace digital fluency, adaptive thinking, and a privacy-first mindset to navigate the complexities of the digital age, build public trust and drive transformation.

Futureproof Governance: Building Resilience in a World of Constant Change

Futureproof governance requires shifting from reactive problem-solving to proactive resilience-building, leveraging adaptive frameworks, innovation, and secure data practices to navigate an era of evolving technology and societal needs.