Analytics

Short, Sweet and Significant: Crafting Surveys That People Actually Want to Take

Discover why government survey response rates are plummeting and learn 5 game-changing strategies to create surveys people actually want to take! From avoiding survey overload to respecting anonymity, this article provides practical tips to boost participation and ensure your decisions are backed by solid data. Don’t let poor survey design lead to misguided policies. Click… Read more »

How Riverside County is Revolutionizing Human Services Strategy With GIS Technology

It’s a formidable challenge. Deliver human services to nearly 2.5 million people across the 7,000-square-mile expanse of Riverside County, California — and do it effectively and efficiently.  From bustling urban centers to remote desert locales, the county’s needs are as varied as its geography. To meet those diverse needs, county officials recently adopted an integratedRead… Read more »

Supply Chain Resilience: Building a Stronger Backbone Through Technology

Federal agencies are focusing on technology-driven supply chain resilience to secure continuous service delivery, mitigate risks from global interdependencies, and ensure cybersecurity, data-driven insights, and cross-sector collaboration, strengthening their infrastructure against disruptions and vulnerabilities.

Agentic AI Transforms O&M

Agentic AI is a breakthrough technology that brings true autonomy to artificial intelligence. Unlike conventional AI, which follows fixed algorithms and predefined tasks within static parameters, agentic AI senses its environment, learns from real-time data, and makes independent decisions that align with strategic goals.

Addressing Federal Workforce Skill Gaps: AI-Driven Upskilling with Service Management

New AI technology available to the federal government is creating new opportunities for efficiency across agencies. However, many federal employees lack the skills required to manage and innovate with AI tools, creating a skills gap that could challenge the government’s ability to fully utilize AI capabilities to streamline government services. By implementing a centralized AI… Read more »

Data Privacy and Protection Policies: Securing Trust Through Process Excellence

By building public trust through data privacy and protection, government agencies are leveraging advanced technologies and ethical frameworks to secure sensitive information and ensure responsible data management in the digital age.

Navigating the Digital Shift: Cybersecurity and AI Governance in a Time of Transition

The upcoming change in administration presents both opportunities to modernize cybersecurity and AI governance in government operations and risks of heightened vulnerabilities, requiring strategic action and vigilance.