Analytics

Human Curated Knowledge Cannot Be Replaced With Automation

The answer engine is a groundbreaking solution that harmonizes the power of large language models — such as ChatGPT — with the irreplaceable insights that knowledge management professionals can offer.

8 Ways the DEIA Directive Will Transform Federal Programs (Part 2)

A federal management directive (MD-715) will help agencies create effective equal employment opportunities. Here are four ways it will reshape how organizations approach diversity and inclusion.

How Government Agencies Can Provide the Information Constituents Really Want Without the Guesswork

Constituents want to find information on your site quickly and easily. Generative AI offers a revolutionary approach to interpreting user questions and providing answers people need.