Getting a Grip on Your Data Landscape: A Comprehensive Guide
In today’s world, people need to understand their agencies’ data landscapes — including the data sources, quality, integration and security, and the value it brings to the business.
In today’s world, people need to understand their agencies’ data landscapes — including the data sources, quality, integration and security, and the value it brings to the business.
Citizens expect Instant, correct, and trusted answers from government agencies when they look for information on the agencies’ websites. Natural language interfaces fulfill this need.
Automating processes internally so that the public doesn’t need to go through manual processes can help save people time and get them the help they need.
Federal acquisition rules can be a complicated business. Here’s a primer on what time-and-materials and labor-hours contracts are and why they’re so important.
A staggering number of organizations lack the cyber talent they need to protect against cyberattacks. But agencies that deploy certain strategies can help compensate for their staffing shortage.
ChatGPT and similar tools hold enormous potential to help governments deliver better services. How they are adopted and used will make the difference between success and failure.
To improve customer experience, you have to hear from constituents. Here are some ways to gain their feedback.
You can’t tell you’re improving productivity if you can’t measure it. Here are some tips on how to make the most of your productivity metrics.
Here are three exercises that can help you ramp up people analytics capabilities and shift toward adopting a true customer experience mindset.
This article shares why data analytics should be available and accessible to all.