Analytics

My Favorite Contract Type: Time-and-Materials-Hours (T&M) – Part 2

Business arrangements between governments and third parties come in many forms, including a time-and-materials (T&M) contract type. Here’s why T&M arrangements can be so beneficial for both agencies and the entities they work with.

Why Government Websites Should Be as Intuitive as Visiting a Retail Store

Citizens expect Instant, correct, and trusted answers from government agencies when they look for information on the agencies’ websites. Natural language interfaces fulfill this need.