10 Ways to Enhance Equity and Accessibility in Identity Verification (Part 2)
Here’s how to implement a robust identity verification system that doesn’t unfairly exclude people from services they deserve.
Analytics
5 Essential Tips for Crafting a Federal OCIO Strategic Plan
Today, the Office of the CIO (OCIO) is more important than ever, and crafting a strong OCIO strategy is essential for effective governance, team alignment, streamlined operations and enhanced citizen services.
10 Ways to Enhance Equity and Accessibility in Identity Verification (Part 1)
Identity verification is critical to preventing identity theft, but verification strategies shouldn’t keep people from accessing government services they deserve.
AI as Your New Colleague
For decades, science fiction movies stoked fears that “machines will replace people.” With the rise of artificial intelligence (AI), the fear moved off the screen and into the workplace. The reality is this fear is largely unfounded, but AI is having a tremendous impact on how we work.
Changing a Culture of Lowest Price to Best Value for Coming ESG Demands
Agencies need to consider more than just the lowest price when bidding for goods and services. In the end, what bidder will provide the best value?
Demystifying Equal Employment Opportunity Management Directive 715 (MD-715)
A recent Equal Employment Opportunity management directive (MD-715) is a roadmap that helps federal agencies create and maintain inclusive workplaces. Here’s how MD-715 does it.
Maximize Your Mission’s Impact with IoT
This blog details key capabilities of a centralized platform solution.
Using AI and ML to Make the Most of Your Data
Artificial intelligence and machine learning can help make your data more readily searchable. Here’s how some agencies have used them successfully.
Procurement Tips: Help Us Save You From Us
Government procurement isn’t easy. Here’s what the process looks like from the private-sector side.
Journey Maps: Tracing Real-world CX
Journey maps track a typical consumer experience with a product or service. They’re complex, require careful planning — and can be an invaluable tool for agencies looking to improve their customer engagement.