Analytics

NextGen Leaders: Transforming Public Service for the Digital Age

NextGen leaders in public service must embrace digital fluency, adaptive thinking, and a privacy-first mindset to navigate the complexities of the digital age, build public trust and drive transformation.

Futureproof Governance: Building Resilience in a World of Constant Change

Futureproof governance requires shifting from reactive problem-solving to proactive resilience-building, leveraging adaptive frameworks, innovation, and secure data practices to navigate an era of evolving technology and societal needs.

How Riverside County Is Revolutionizing Human Services Strategy With GIS Technology

It’s a formidable challenge. Deliver human services to nearly 2.5 million people across the 7,000-square-mile expanse of Riverside County, California — and do it effectively and efficiently.  From bustling urban centers to remote desert locales, the county’s needs are as varied as its geography. To meet those diverse needs, county officials recently adopted an integratedRead… Read more »

Supply Chain Resilience: Building a Stronger Backbone Through Technology

Federal agencies are focusing on technology-driven supply chain resilience to secure continuous service delivery, mitigate risks from global interdependencies, and ensure cybersecurity, data-driven insights, and cross-sector collaboration, strengthening their infrastructure against disruptions and vulnerabilities.

Agentic AI Transforms O&M

Agentic AI is a breakthrough technology that brings true autonomy to artificial intelligence. Unlike conventional AI, which follows fixed algorithms and predefined tasks within static parameters, agentic AI senses its environment, learns from real-time data, and makes independent decisions that align with strategic goals.

Addressing Federal Workforce Skill Gaps: AI-Driven Upskilling with Service Management

New AI technology available to the federal government is creating new opportunities for efficiency across agencies. However, many federal employees lack the skills required to manage and innovate with AI tools, creating a skills gap that could challenge the government’s ability to fully utilize AI capabilities to streamline government services. By implementing a centralized AI… Read more »

Data Privacy and Protection Policies: Securing Trust Through Process Excellence

By building public trust through data privacy and protection, government agencies are leveraging advanced technologies and ethical frameworks to secure sensitive information and ensure responsible data management in the digital age.

Navigating the Digital Shift: Cybersecurity and AI Governance in a Time of Transition

The upcoming change in administration presents both opportunities to modernize cybersecurity and AI governance in government operations and risks of heightened vulnerabilities, requiring strategic action and vigilance.