How 1 Federal Agency Empowered Examiners
In a perfect world, cybersecurity isn’t restrictive. You read that right.
In a perfect world, cybersecurity isn’t restrictive. You read that right.
You cannot drive change alone — or from within a silo. Great change takes great people aligned to a common vision. As you spread customer experience (CX) management practices in government, consider these three approaches to bring others along.
The White House’s latest Executive Order is pushing agencies to build better citizen experiences. Here are three tips to help agencies seize the moment.
Agency data is increasingly vulnerable to attacks by malicious actors — and older IT systems can do little about it. A new, analytic IT approach is more secure and helps agencies better fulfill their missions.
Sometimes the most important step in launching a project is to ask the right questions upfront.
Decisions trigger action. But there are many professing data-driven decision-making approaches that inform only what already happened.
In a recent survey conducted by Forrester Consulting and Tableau, 60% of respondents said they did not have the data skills they were expected to have for their jobs.
Agencies increasingly are tapping into the power of data and analytics to support better citizen service. How best to seize the moment?
“We don’t know what the next big thing is that we will be able to do with data.”
Personal stories give data a voice and invite us to connect with those around us who are most impacted by the problem.