To make government programs more equitable, we must determine who’s falling through the cracks and why. Data analysis is the key to doing that and can help agencies eliminate underserved populations’ barriers to access.
VA.gov was recently recognized for its hard work improving user accessibility. Since veterans are more likely to have visible and invisible disabilities than other demographics, enhanced accessibility was an especially worthy goal. Here’s what the VA did — and how.
Unhappy government employees may struggle to happily provide government services. But using feedback from OPM’s annual Federal Employee Viewpoint Survey (FEVS), agency leaders can better gauge their employees’ needs and concerns, and work to improve the organization accordingly. That can make a world of difference.
It’s important to listen, understand and act on the different public health and services experiences of diverse communities. But it’s also important to understand non-medical health determinants.
Data initiatives are on the rise. Here’s how governments of any size can get started leveraging their data.
Charlotte, North Carolina’s public water and wastewater department created an intelligent utility system with GIS technology.
When Pittsburg failed to get certification from Bloomberg Philanthropies’ What Works Cities Certification Program, the city dusted itself off and worked hard to change its entire data mindset. Here’s how they did it.
Navigating data for evidence-based policymaking is a struggle with legacy IT systems. Modern data platforms offer a new direction.
The pandemic taught us that federal, state and local public health systems all suffer from fractured data collection. A centralized approach is far better — for many reasons.
Automation can make analyzing data so much easier. It can help agencies tell better “data stories” that put the information in context. Automating isn’t easy, though. Here’s advice from an industry expert.