Analytics

5 Questions to Ask Departing Federal Employees

Last week, I explored how federal agencies can use HR data to build predictive models to evaluate and reduce costly employee turnover. An article published in Business Insider this month described how HR software company Workday built an app to help employers do just that. Workday claims its software can not only predict who isRead… Read more »

Federal Talent Acquisition and Performance Management — People Analytics is the Way Forward

When I talk with federal human capital officers about some of the challenges agencies face confronting the prospect of moving toward a more analytical approach to federal talent acquisition and federal performance management, here’s some of what I hear: – “I know it’s important, but the thought of really ‘doing’ Talent or People Analytics is… Read more »

How Many “Vs” are There for Data?

Capturing the value of ‘Big Data’ has emerged through the alliterative measures of “v.’ The growth of “v’s” usually has applied to “Big Data” but applies to all data. As in cosmology, questions arise how big “Big Data” is and can there be a limit to how much it can expand. So far, the gravityRead… Read more »

Should You be Resting at the Seat of Information Technology?

Take a seat. With technology adapting both easily and quickly to an organization’s needs, what else would you need to achieve a business transformation? You don’t have to go that far to find the right implementation with technology front and center, and in today’s hybrid fashion, understanding the process for today and tomorrow is easyRead… Read more »

How TRAP Protects Tax Refunds

Written in collaboration with Neli Coleman, Director of Product Management, Experian Public Sector The speed at which income tax returns are processed and issued has accelerated in recent years. Now, it’s just a matter of weeks, sometimes even days, before a refund is released. This improvement has been a win for government customer service. However,Read… Read more »

New Jersey’s 100 Data Fellows

If evidence-based decision-making is all the rage in government these days, how do agencies develop the skills to conduct such analyses? And how do agencies create a culture to support this management approach so it isn’t just another flavor-of-the-month fad? New Jersey’s child welfare system may have cracked the code. A new report for theRead… Read more »