Analytics

FEMAStat: An Iterative Approach to Maturing Strategic Analytics

Last month, I sat down with Carter Hewgley, Director of Enterprise Analytics at the Federal Emergency Management Agency (FEMA), to discuss using big data and analytics in a number of creative and interesting ways to support real-world business goals. This conversation was a part of the ongoing IBM/Partnership for Public Service Podcast series, Conversations onRead… Read more »

Technology’s Role in Powering Open Data Initiatives

Below is an excerpt from GovLoop’s latest guide, Capitalizing on the Open Data Revolution. You can access the full guide here. Recently, Audie Hittle, federal chief technology officer, Isilon Storage Division, EMC Corporation, sat down with GovLoop to discuss how data can transform the federal government. GovLoop: How do you see big data and openRead… Read more »

Keep Service Levels Up by Improving Revenue Streams

As consumers, we expect service, don’t we? When service lessens or is taken away from us altogether, we struggle to comprehend it. As a recent example, I went to the pharmacy the other day and learned that I couldn’t pick up my prescription since the pharmacists were out to lunch. “Who takes lunch anymore?” IRead… Read more »

Use Data-driven Marketing to Improve Your Public Service

In our recent online training, Spreading the Word: Data-Driven Marketing for Government, we spoke with Sean Shoffstall, Vice President of Innovation and Strategy at Teradata Interactive, about the way government’s marketing strategies are changing. He admitted upfront that the topic itself is surprising for many public servants. Most agencies and many nonprofit organizations don’t haveRead… Read more »

4 Reasons You Need to Market with Data

When you provide 5,600 blood transfusions, 424,000 measles vaccinations, 18,000 safety trainings, and countless other services to citizens each day, how are you supposed to present a single organization and mission? That was the question the American Red Cross’s (ARC) first Chief Marketing Officer, Peggy Dyer, was challenged with five years ago. Her response wasRead… Read more »

7 Benefits of Using Analytics to Fight Crime

In a recent report by IBM, High Performance Law Enforcement, industry experts David Edwards, global public safety solution sales manager and Dr. Mary Keeling, manager, economic analysis, global smarter cities program at IBM, discussed the benefits of deploying an analytics program to combat crime. The report notes the significant changes law enforcement has gone throughRead… Read more »

How to Get the Last Mile of Big Data

Public sector agencies at all levels are beginning to understand the enormous effect of data. With the click of a mouse, it is now possible to view the central role that data plays in government work, from the Census’s data visualization tools to data.gov, which houses over one hundred thousand unique government datasets for publicRead… Read more »

Build a Strong Analytics Foundation at Your Agency

Imagine creating twice the amount of data of the entire printed collection of the Library Congress – every single day. That’s 19 terabytes of information – and it’s the amount that the National Oceanic and Atmospheric Agency (NOAA) collects and produces every 24 hours. With so much data at the agency’s disposal, they have anRead… Read more »

Focusing on Goals Increases Payoff of Analytics

For several years, IBM and the Partnership for Public Service have partnered to bring lessons learned from industry leaders in the use of Big Data Analytics to our readers. This year we had a series of Conversations on Big Data, a Podcast series of discussions about using analytics in a number of creative and interestingRead… Read more »