Much of the hand-wringing in government social media practice – or more so, the decision-making behind whether to have a government social media practice – centers on return on investment, or even “return on engagement.” Does it work, and how do we measure whether it works? From measuring retweets, to numbers of fans, unique blogRead… Read more »
I recently posted a blog posting on my blog, Analytics for Government about Washington Traffic and whether performance management techniques can help. I’ve now added a survey link off the blog to get YOUR views on the Washington Commuting Scene. This is admittedly a non-scientific, non-random survey on views about traffic, but if we getRead… Read more »
As government leaders do you believe the world is getting more complex? More volatile? If so, you’re not alone – – Sixty percent of the CEOs surveyed by IBM in our 2010 CEO Study thought the world was getting more complex, and even more, 69%, felt the world was getting more volatile. For the firstRead… Read more »
I was heartened to read that Federal CIO Vivek Kundra is committing funds to open a mobile app store on the app.gov platform in 6 months time. With a few mobile apps out there from the White House, NASA and the USPS, the importance of mobile could finally be getting the attention it deserves. It’sRead… Read more »