Using analytics to make better decisions is taking root in agencies across the government, notes a new report by the Partnership for Public Service and the IBM Center. The report explores how a dozen pioneers did it, and leaders from some of these organizations offer advice on how others can, as well. Investing in, andRead… Read more »
I have released the speaker line-up for the fifth Sentiment Analysis Symposium, slated for October 30, 2012 in San Francisco. The symposium will feature speakers and panelists from leading firms (including Dow Jones, IBM, Infosys, J.D. Power, Thomson Reuters, and Toluna), start-ups, and academia. We’ll also, once again, have a solution-provider exhibit area for demosRead… Read more »
I was recently asked how I would architect a personalized dashboard experience for visitors to a large, customer-facing website. My response? I wouldn’t. A dashboard in a car or airplane makes sense. It’s not as if I could click “speedometer” while driving or press the “altimeter” button while flying. I simply need everything at allRead… Read more »
The Call for Speakers is open for the next Sentiment Analysis Symposium, slated for October 30, 2012 in San Francisco. Whether you’re an experienced user or technologist, please consider proposing a presentation. Submit your proposal, by July 6, 2012 please, at sentimentsymposium.com/call-for-speakers.html. Choose from among the suggested topics listed there, or surprise us! The SanRead… Read more »
Despite increasing public support (as well as a number of executive mandates) publishing public data in a machine-readable format is not as simple as pressing the “publish” button. Why? Equally important as exposing the information itself is fostering a vibrant developer ecosystem around it. By making the publishing agency, not the public, responsible for makingRead… Read more »
The next Text Analytics Summit is coming up in four weeks. The June 12-13 conference will be the 8th annual Boston summit, the 8th Boston summit I’ve been privileged to chair. Will you join us? The summit series was the first business-focused conference dedicated to BI on text, to techniques that turn text into dataRead… Read more »
With all the tweets, blogging, and Facebook posting, is anyone listening? Social media seems to be all the rage but to be a valuable tool for business and government, people have listen to what others are saying as well as to be posting. That’s hard to do with the huge volume of messages out there.Read… Read more »
State governments are beginning to focus on website analytics, something we here at GovLoop are very familiar with. They are taking advantage of Google Analytics, a free tool which assesses hits and traffic, to determine how people are utilizing their websites. States like California are even publishing these statistics right on their homepages for peopleRead… Read more »
Social sentiment matters — customer opinions, attitudes, and emotions — rants and raves that affect corporate reputation, provide valuable market and brand insights, and help you understand and engage with customers. Yet there are too many low-grade tools out there. Sentiment analysis done right is about much, much more than simply scoring tweets and reviews.Read… Read more »
After learning about the great uses and potential of Big Data in government and hearing about the leading analytics solutions turning that data into intelligence at Carahsoft’s Government Big Data Forum, industry leaders presented a panel on the infrastructure that makes all of this possible. Storing, accessing, and working with massive amounts of complex dataRead… Read more »