Analytics

Measuring the Unobserved

Law enforcement has it tough when it comes time to measure their performance. Their effectiveness can’t be just measured on what is reported. After all, the goal of most law violators is to not be caught! So how can we measure what we can’t observe? Cracking the challenge of measuring unobserved behaviors – drug smuggling,Read… Read more »

Building an Analytics Culture

Using analytics to make better decisions is taking root in agencies across the government, notes a new report by the Partnership for Public Service and the IBM Center. The report explores how a dozen pioneers did it, and leaders from some of these organizations offer advice on how others can, as well. Investing in, andRead… Read more »

Social Sentiment and Engagement Signals, at Oct 30 SF Symposium

I have released the speaker line-up for the fifth Sentiment Analysis Symposium, slated for October 30, 2012 in San Francisco. The symposium will feature speakers and panelists from leading firms (including Dow Jones, IBM, Infosys, J.D. Power, Thomson Reuters, and Toluna), start-ups, and academia. We’ll also, once again, have a solution-provider exhibit area for demosRead… Read more »

The Demise of the Personal Dashboard

I was recently asked how I would architect a personalized dashboard experience for visitors to a large, customer-facing website. My response? I wouldn’t. A dashboard in a car or airplane makes sense. It’s not as if I could click “speedometer” while driving or press the “altimeter” button while flying. I simply need everything at allRead… Read more »

Sentiment Analysis Symposium call for speakers, and free videos from New York

The Call for Speakers is open for the next Sentiment Analysis Symposium, slated for October 30, 2012 in San Francisco. Whether you’re an experienced user or technologist, please consider proposing a presentation. Submit your proposal, by July 6, 2012 please, at sentimentsymposium.com/call-for-speakers.html. Choose from among the suggested topics listed there, or surprise us! The SanRead… Read more »

Publishing Government Data That Developers Will Actually Use

Despite increasing public support (as well as a number of executive mandates) publishing public data in a machine-readable format is not as simple as pressing the “publish” button. Why? Equally important as exposing the information itself is fostering a vibrant developer ecosystem around it. By making the publishing agency, not the public, responsible for makingRead… Read more »

Are you Listening to Social Media?

With all the tweets, blogging, and Facebook posting, is anyone listening? Social media seems to be all the rage but to be a valuable tool for business and government, people have listen to what others are saying as well as to be posting. That’s hard to do with the huge volume of messages out there.Read… Read more »