Listen to Employees, Improve Outcomes
A human-centered approach to managing people, one that includes listening to what they need and analyzing experience data in real time, can help agencies attract and retain a strong, satisfied workforce.
Analytics
Maximizing the Power of IoT and OT in Federal Agencies
Pairing the Internet of Things (IoT) with operational technology (OT) is an innovative way for federal agencies to optimize their existing tools and deliver revolutionary remote management. The potential of the IoT/OT convergence is boundless.
How to Avoid the Dangers of Rear-View Metrics
Virtually all reporting in government today looks backward, using data sources that can be old or misinterpreted. There are ways, though, to make rear-view metrics more real-time.
Improved Operations, Smarter Government: AI-Powered Automation to Enhance IT and Application Delivery
AI-powered automation is transforming various aspects of government operations, IT, and application delivery. Government agencies are using AI-powered automation to help with mission delivery, to build resilience, to upskill employees, and enhance trust in government.
The Right Connections for Agency Recruitment
To attract and retain a dedicated, talented workforce, agencies must say “the right things to the right people at the right time.”
How to Secure Your Network Identities
Cloud computing can present identity-related risks that agencies aren’t ready for. They need visibility into their network’s security, the ability to be proactive rather than reactive, and the tools to respond before, during and after a cyberattack.
Automated Licensing Helps Wisconsin Get to Work
A new program in Wisconsin, called LicenseE, has vastly shortened the wait times and hassle associated with processing of applications and renewals. Now, people receive their licenses in under a week, on average.
To Be AI-Ready, Agencies Must Break Free From the Chaos of Connectivity
Agencies today suffer from a “chaos of connectivity” — a morass of systems that are integrated to an extent, but don’t talk to one another — and that prevents agencies from easily accessing large swaths of data. A new platform that addresses all of an organization’s integration patterns can solve the problem.
Maryland County Shapes Growth Strategy with GIS-enabled Digital Twin
In Maryland’s most densely populated municipality, government planners are using geographic information system (GIS) technology, including interactive 3D models, to design innovative housing and land development projects.
5 Ways to Emerge Stronger from Your Next Crisis
It is possible to emerge from a crisis stronger and more resilient, with clearer priorities and cross-functional communication, and with a clearer eye for metrics that matter.