AI Practices for Better CX
When AI implementation focuses on users, it promotes trust and facilitates better agency services. Here’s how Vermont makes it happen.
When AI implementation focuses on users, it promotes trust and facilitates better agency services. Here’s how Vermont makes it happen.
A GovLoop featured contributor offers seven predictions for government technology in 2024 and beyond.
Quantum computing offers great promise but also great risk, and current encryption standards are especially vulnerable to the quantum threat. There are actions that agencies can take today, however, to safeguard their systems.
The journey toward net-zero sustainability requires not only technical expertise to address the significant energy and resource requirements of high-tech solutions, but also collaboration and long-term commitment. And it calls for a new kind of chief technology officer.
Adapting to recent trends in AI and cybersecurity involves a strong change management approach. Here are some techniques that help.
State and local governments face many challenges and opportunities. Here are some ways they’re meeting them now.
The need for public-sector user experience (UX) professionals is continuing to grow. Here’s why the government UX field is thriving, while the private sector is trending downward.
It can be hard for state and local governments to get started with AI. Here are some questions to ask and steps to take to begin.
Effectively communicating complex tech topics requires more than just depth of knowledge; it necessitates clarity, empathy, and adaptability in methods of communication.
The transformative power of AI is vast. Agencies need to embrace it. There’s help available to get started.
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