AI in 2024: Laying the Groundwork
To get your agency ready for AI, follow these five steps.
Artificial Intelligence
Transforming Case Management to Deliver a Better Citizen Experience
In government, promoting positive citizen experiences poses unique challenges. Modern case management platforms, however, can help agencies rise to the challenge through greater visibility, control, and traceability of data and processes.
A Techno-Pessimist’s Guide to Government AI
Even “techno-pessimists” like me believe that we should be preparing government AI to minimize harms to the public we serve.
Transform Training With AI
Generative AI may be relatively new but it’s already proving its value. Here’s how Microsoft used it to enhance its compliance training.
Meeting AI Where You Are
Deciding where and how to begin using generative AI can be daunting. Here are some straightforward tips for adopting this new technology.
Prioritizing Data in Government Technology Modernization
In government, digital modernization often overlooks enterprise data management, which results in fragmented ecosystems that limit modernization’s full potential.
How MLOps Helps Agencies Get the Most out of AI
Governments need AI foundation models that are fine tuned to their specific requirements — for relevancy, accuracy, and effectiveness in their specific use cases.
A Vision for AI in Government: The AI-Savvy Agency
The White House’s Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence lays out a strategy focused on monitoring, regulating and staffing the development of AI-based innovations. Here are some ways government is meeting its requirements.
Leveraging AI to Speed Incident Detection and Response
Agencies can optimize the performance of their IT systems and applications by taking a comprehensive approach to collecting and analyzing data. Artificial intelligence, and a unified data platform, can help agencies maximize those observability efforts.
Managing Your Data for AI
Mismanaged data can lead to poor decision-making, loss of trust, increased risk and other fallout, and artificial intelligence has made data use more complicated. Fast, secure, energy-efficient data storage, however, helps agencies manage what they have.