AI Chatbots — Redefining Citizen Engagement
AI chatbots are transforming government services, automating routine inquiries, enhancing accessibility, and improving efficiency.
AI chatbots are transforming government services, automating routine inquiries, enhancing accessibility, and improving efficiency.
Government faces increasingly sophisticated cyber threats, from both foreign and domestic bad actors. Here are several key trends for public-sector cybersecurity in 2025, underscoring the challenges agencies face.
Gone are the days when space agencies spent years building technology from scratch. Now government is using commercial technology to maintain its competitive edge.
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.
Many agencies see open data initiatives as a cornerstone of rebuilding public trust. Agencies now aim to make data valuable and accessible.
AI has come a long way in the past few years, and agencies have learned a lot about best practices. The good news is there’s a growing body of guidance.
Government agencies are eager to acquire, develop and use new tech as soon as possible. But it’s not always easy.
One of the hottest developments in artificial intelligence (AI) is the emergence of the autonomous agent, an advanced form of AI that is tailored to execute specific tasks and to improve on its own performance as it goes.
AI in the public sector promises transformative efficiency and improved citizen outcomes, but governments must balance innovation with ethics, transparency, and privacy to unlock its full potential responsibly.
Skeptical of AI? This article explores the parallels between AI and past technological revolutions. From “devil wagons” to microwave ovens, history shows that fear of the unknown is nothing new. Discover how AI could be the next game-changer in our evolution and learn practical strategies to embrace this technology responsibly.