Leverage Resources for Transformations With Impact
Most state and local governments struggle with limited resources. When considering digital transformation, they must weigh both service improvement and cost savings.
Artificial Intelligence
Data Protection Requires More Than Monitoring
Network security needs to be built in from the ground up during project development. Here’s advice for choosing the right tools.
Decoding the 2023 Government AI Readiness Index: Opportunities and Strategies
The 2023 Government AI Readiness Index evaluates and ranks the readiness of governments worldwide for the implementation and integration of artificial intelligence (AI) in public services. Here’s a focused summary of the report.
Preparing for an AI Future in Government Service Delivery
We don’t know what the next technology innovation will look like, or what specific benefits it will bring to government agencies, but we can say with some confidence that it will probably depend on high-quality government data.
Trust Is a Key Theme for Government in 2024
From learning to trust how artificial intelligence (AI) will handle data and provide insights to implementing zero-trust architectures for cybersecurity to building citizen trust with better customer service, agencies are more focused than ever on delivering trust as part of their services.
Making Government-Ready AI: A Shared Journey
Whether your agency is eager or hesitant to adopt AI, the technology is here. And you can get started safely.
The Pitfalls of Building Your Own Generative AI Solution
The allure of building your own generative AI applications may be irresistible — but it’s not as straightforward as it seems.
Improved Operations, Smarter Government: AI-Powered Automation to Enhance IT and Application Delivery
AI-powered automation is transforming various aspects of government operations, IT, and application delivery. Government agencies are using AI-powered automation to help with mission delivery, to build resilience, to upskill employees, and enhance trust in government.
Additional Guardrails for AI use in Government
Any use of AI or automation in government, particularly as it relates to benefit determinations or claims, needs to be accompanied by policy guardrails that create strong disincentives for improper denials of claims for benefits.
Six Considerations for Evaluating GenAI Solutions for Fast Deployment Today
Vendors offer a bewildering array of GenAI solutions, all of which seem very similar. Some agencies have paused on evaluations to foster consensus, but the question remains: How can government agencies determine whether it is possible to deploy an effective GenAI solution today?