How Can Agencies Mitigate Risks of Using AI?
As artificial intelligence becomes more prevalent, governments are attempting to control its risks through internal guidance and legislation. Here’s where those efforts stand.
Artificial Intelligence
How Government Agencies Can Accelerate New Employee Onboarding and Productivity
New employees face many onboarding challenges, including learning how to ask for and access agency information. Answer engine technology, though, is revolutionizing the process.
How Agencies Are Driving Innovation to the Edge
Across government, innovation is happening at the edge, leveraging cloud, artificial intelligence (AI), machine learning (ML) and related technologies.
AI-Driven Deception: New-Gen Phishers Get a Sophisticated Touch
AI technology has fascinating prospects for society, but there also exists a spectrum of potential negative and unconventional outcomes, including AI-driven phishing attacks.
Human Curated Knowledge Cannot Be Replaced With Automation
The answer engine is a groundbreaking solution that harmonizes the power of large language models — such as ChatGPT — with the irreplaceable insights that knowledge management professionals can offer.
Beware or Prepare? How to Work with AI
Getting used to AI can be an uncertain journey. Will it raise the quality and speed of your output? Will it expand the scope of your job, or put it at risk? Find out what an expert thinks.
Build an Innovative Ecosystem Through Cloud Architecture
If an agency wants to transform how it uses data, it needs to reimagine three core pillars of its data ecosystem: people, processes and technology.
Fairness in Government Hiring: Unveiling AI Bias in Resumes
For government positions, where objectivity is non-negotiable, cultural orientation and the integration of Artificial Intelligence (AI) can inadvertently taint the selection process.
Put Observability to Work
This playbook explains how a modernized approach to observability can help troubleshoot and remediate IT issues faster.
3 Pain Points of IT Management
This resource discusses the benefits of automation and best practices for implementing this technology.