The Future of Government Oversight Is…Exciting?
A GAO team is exploring an array of innovative technologies to help government solve its toughest problems and is offering critical insights for public policymakers to consider.
Artificial Intelligence
Milwaukee County Sees Promise in Machine Learning
Milwaukee County uses machine learning to help identify discriminatory language in statutes.
What Story Is Your Data Telling?
Automation can make analyzing data so much easier. It can help agencies tell better “data stories” that put the information in context. Automating isn’t easy, though. Here’s advice from an industry expert.
Automation: How to Make Quick Work of Analytics
Data analytics, in simple terms, can be compared to doing a jigsaw puzzle: The automated analytic tools make much quicker sense of 1,000 random puzzle pieces than a human ever could. But the shift to data analytics requires some planning.
Delivering Better Services With Complex Tech
New technology helps agencies deliver better customer service and improve their operations. All that advancement, though, comes at a cost: It makes things more complex.
Creating a Data-Driven Culture to Support AI and Machine Learning
More attention is being given to how data can solve challenges around digital services. Artificial intelligence and machine learning are powerful tools that can help.
Analytics Beyond Numbers: How AI Opens Up Other Types of Data
Imagine you have a massive cache of digital family photos, and you’re looking for images of your child’s kindergarten graduation.
How Purpose-Built AI Can Help Hiring Decisions
One of the most important decisions agencies make is whom they choose to hire.
How to Make AI Possibilities Into Realities
With widespread adoption, AI will become a powerful companion to government decision-makers and leaders. But the technology alone won’t do much.
How to Overcome Workday Burnout
There are many ways to overwhelm employees: budget and staffing shortfalls, hastily sketched out ideas, too much technology. But there are ways to help people avoid burnout and do well with what they have.