The Potential to Enhance the Citizen Experience With Automation

Although most agree that improving CX is needed, we wanted to understand whether they see a role for automation technology in that endeavor.

Use AI to Fill Your Workforce Gap

Artificial intelligence is seen as essential to getting more value out of data. But there’s a skills gap.

Treasury Turned Employees’ Fear of AI Into Excitement

Civil servants are trying to deliver the services that people need with no time to waste.

Here Is Your Crash Course in Data Science

For anyone who wants to learn data science, including professionals who live amid data scientists, here is a quick tutorial on basic data science terms.

Reach RPA’s Full Potential

A single robotic process automation (RPA) bot can save agencies thousands of full-time employee hours every year. Multiply that across more than 100 bots, and then RPA’s full potential is realized.

Open Source Accelerates AI Success

For government agencies, AI has the potential to be transformative, providing an unprecedented leap in the ability to manage operations, deliver services and support the mission. But like any new technology, AI requires the right platform.

Virtual, Augmented, and Mixed Reality at Work: Implications for People with Disabilities

XR could be a game-changer in the workplace for everyone—and specifically the one in four U.S. adults living with a disability. But, there’s a caveat. For XR to make good on its promises, it’s essential that it’s designed to be accessible.