Mississippi Uses CloudBased AI for Citizen Help and Knowledge
Want to know the word of the day? How about the standings in the NBA playoff race, or the 33rd president of the United States? Just go home and ask “Alexa.”
Artificial Intelligence
A Clear Definition of Machine Learning
There’s a lot of buzz about machine learning in government today, given its potential to improve operations, cut costs and produce better program outcomes. But what exactly is it?
Leveraging Robotic Process Automation (RPA) to Making Government Agencies Happier
There has been a lot of buzz recently around the promise of Robotic Process Automation (RPA). If you’re a technology executive and you’re not familiar with it, you should be.
Federal CIO Defines ‘Guardrails’ to Speed AI Adoption
Those guardrails include defining what automated technology the government wants to focus on and categorizing it by how it helps and assists with repetitive tasks.
Report Identifies 130,000 Federal Jobs Likely Impacted By AI
More than a third of the Treasury Department workforce will be impacted by AI, and close to a third of the Government Publishing Office will be impacted.
HHS Awards First Federal Blockchain Contract
The Health and Human Services Department (HHS) awarded its first blockchain contract as an acquisition vehicle to streamline the notoriously lengthy federal procurement process.
Trump Executive Order: US Must Lead on AI
Trump’s order instructs all federal agencies to prioritize and allocate funding for AI programs that serve their individual missions.
How AI Chatbots Are Becoming a Talking Point
Chatbots use AI to simulate human conversation, and agencies nationwide are finding them valuable for constituent and information services.
How Artificial Intelligence Can Improve Customer Experiences
In a recent interview, Chief Technology Officer Bob Osborn at ServiceNow explained that this interaction must become the new norm for government. He explained that rising citizen demands make it imperative that agencies pursue new solutions, including intelligent agents, to create seamless experiences for constituents.
Why Should You Care About Chatbots?
What’s the big deal about chatbots? Check out GovLoop’s explainer video to find out!