Artificial Intelligence

Digital Transformation: How Agencies Meet the Expanding Expectations of Constituents

Constituents have increasingly high expectations, and government agencies are pressed to do more with limited resources. Digital tools, such as artificial intelligence, can transform how government meets public needs and supports agency staff.

Government Agencies Need Generative AI Laboratories

Government agencies need room to find out the best uses of AI to achieve their goals and to help those they serve. They need AI laboratories that provide a safe space to experiment, to find out what works, and — maybe more importantly — what doesn’t.