Is Your Relationship With Data Helping or Hindering Progress?
“We don’t know what the next big thing is that we will be able to do with data.”
Big Data
4 Basic Questions to Create a Data Culture
Agencies want to execute what they’ve been told about data. And that requires an organizational culture that is built for it.
How to Move Beyond DIY Data Initiatives
Sooner or later, every organization needs to realize that data-driven decision-making cannot be a do-it-yourself project.
Outdo the Hype of Being Data-Driven
It doesn’t matter if you can knock down all the silos within an organization. If you give people insights, can they use them?
How Government Is Delivering CX at the Largest Scale Yet
How can agencies continue an inclusive journey to deliver multichannel, human-centered services at a scale unlike any organization before?
Don’t Settle for Good Enough: How to Create Impactful Customer Experiences
With the right technology and mindset, the Census Bureau was able to bring data to decision-makers agencywide in the first digital census.
Is Your Relationship With Data Helping or Hurting Innovation?
Your data has a time value, whether you’ve explicitly acknowledged it or not.
How to Ready Your Agency’s Data for Decision-Making
Here are four ways agencies at any level can improve the quality of the data used in making their decisions.
3 Things Your Agency’s Data Recovery Plan Needs
With most agencies now fielding hybrid workforces mixing on-site and remote workers, data recovery may be more important than ever.
Data-Driven Decisions at the Speed of Events
The challenge federal agencies face with data isn’t just one of constantly exploding volume. It’s also one of velocity — the ability to ingest, analyze and draw value from that data in a relative blink of the eye. Too often, however, they’re working with systems and tools designed for a smaller scale and more deliberateRead… Read more »