3 Ways to Build Capacity for Decision-Making

Agencies increasingly are tapping into the power of data and analytics to support better citizen service. How best to seize the moment?

Is Your Relationship With Data Helping or Hindering Progress?

“We don’t know what the next big thing is that we will be able to do with data.”

Agencies want to execute what they’ve been told about data. And that requires an organizational culture that is built for it.

Sooner or later, every organization needs to realize that data-driven decision-making cannot be a do-it-yourself project.

It doesn’t matter if you can knock down all the silos within an organization. If you give people insights, can they use them?

How can agencies continue an inclusive journey to deliver multichannel, human-centered services at a scale unlike any organization before?

With the right technology and mindset, the Census Bureau was able to bring data to decision-makers agencywide in the first digital census.

Your data has a time value, whether you’ve explicitly acknowledged it or not.

Here are four ways agencies at any level can improve the quality of the data used in making their decisions.

With most agencies now fielding hybrid workforces mixing on-site and remote workers, data recovery may be more important than ever.