When a group of people work together, there’s bound to be conflict. In the best case scenario, this can work itself out on its own – but sometimes you’ll come across a team member who’s just difficult to work with. How do you deal?
If you think government isn’t in the customer experience business, think again. Every American deals with government on a daily basis – whether you know it or not – which is why improving customer service is paramount. But the government still has a long way to go. The Forrester’s Customer Experience Index (CX Index) hasRead… Read more »
A consistent practice of gratitude is what’s really good for you. Besides personal perks like improved physical and emotional health, being a grateful person can help you reach your career goals. It helps you be more likable, makes you a more effective manager, helps you network and get mentors, and improves your decision making capabilities… Read more »
In the private sector, you wouldn’t join a new company without first looking at their workplace culture, right? Of course not! You want to be happy, supported, and provided with opportunities to grow, so you do your research before accepting an offer. However, you might think of government – particularly the federal government – asRead… Read more »
How do you go about falling in love with your work all over again?
I recently completed my 12-week stint as a GovLoop featured blogger, and it’s been a blast! So if you’re considering applying for a future featured blogger spot, I’d like to share my experience with you. Being part of the GovLoop blogging team was a very enjoyable part of my autumn, even though I have aRead… Read more »
If you’re like me, you take so much for granted….your freedom, your coworkers, your relationships. Here are the basics of keeping your coworkers encouraged.
Today, I will try to challenge you. As a young professional, I often hear key phrases like this when attending career info or advice sessions. Established professionals at some point always say how important it is to “Challenge yourself! Get out of your comfort zone! Do something that makes you scared.” When I hear suchRead… Read more »
No matter how savvy, smart, and cooperative your team, challenges can shake up any rhythm, discourage those involved, and derail progress. Resilience is the secret to learning from mistakes and growing stronger after a major challenge. Building resilience starts with team culture.
We’ve probably all been a part of difficult conversations that went spectacularly wrong. There were meltdowns, hard feelings – maybe even ruined relationships. Because of this it can be hard to want to bring up a difficult subject when the need arises. We brace ourselves for confrontation, and put off the conversation as long as… Read more »