Career

Communicating Openly and Honestly

Meet Kai Fawn Miller, one of our NextGen Public Service Award finalists! As the Director of Communication and Executive Support for the Office of Information Technology, Department of Veterans Affairs, Miller is revolutionizing the way we communicate with the veterans who serve us. Read on to learn more about Miller’s journey to becoming an exceptional… Read more »

Building Your Next Generation Network

The much-lauded federal retirement tsunami is upon us. More than a third of career federal employees will to be eligible to collect their end-of-career benefits by September 2017, compared to just 14 percent at the same time in 2012. The impending knowledge gap is going to be tremendous — thousands of career feds leaving the government andRead… Read more »

Collaboration, Not Enforcement in New Zealand

Over the last few weeks, I’ve noticed increasing references to government agencies as enablers rather than enforcers or regulators. I think that this is a side effect of 2 ideas that are gaining acceptance: the shift in the public sector to focus on trust rather than compliance seeing the public sector as an inter-connected systemRead… Read more »

7 Questions to Help You Run an Efficient Meeting

A good meeting is a magical thing. Ideas flow, decisions are made, and everyone leaves invigorated and ready to take on the world. The problem is that good meetings – like most magical things – are rare beasts indeed. What should be a fantastic team tool often turns into a slogging, frustrating experience where nothing gets accomplishedRead… Read more »