How can you fix a situation like this? When a group of people with different, roles, ideas and personalities need to work together, there’s bound to be conflict. Tempers can flare out of control, and pretty quickly the initial disagreement can become obscured in mistaken meanings and unintended slights. No matter how great our workingRead… Read more »
On September 3, 2014, American Society for Training & Development (ASTD) will be hosting the Government Workforce: Learning Innovations Conference. The conference will provide a unique opportunity for government leaders to explore how new learning models can help solve government challenges. The goal of the conference is to highlight government collaboration and give attendees theRead… Read more »
Most employers don’t kiss on the first date. Or, to put it another way, they’re not going to hire you based on your resume. Your resume should not focus on trying to get you a job – it should focus on getting you an interview. That means creating a CV that teases an employer intoRead… Read more »
To improve how government delivers customer service, agencies must understand how customer experiences work, how expectations are set and met, and how experiences are perceived and remembered. During the NextGen design thinking workshop, Molly Moran, Executive Secretariat’s Research and Design Center, State Department explained how the foundations for how meaningful and valuable experiences are defined,Read… Read more »
It’s that time of year again! The next two days we’ll be blogging from GovLoop and YGL’s Next Generation of Government Training Summit. Follow along @NextGenGov and read more blog posts here. “Written on these walls are the stories that I can’t explain…” Do these words sound familiar? No, I am not about to breakRead… Read more »
Several months back I reconnected with a UChicago classmate who is total rock star over in the private sector. Lindsey used to help me survive advanced statistics classes and now she is the Vice President of Strategy and Business Development for Goldman Sachs Bank USA. When I say Lindsey is a rock star I meanRead… Read more »
We’re blogging from the Next Generation of Government Training Summit. Follow along @NextGenGov and read more blog posts here. Think of a leader you admire. Now, write down 3-5 characteristics of that leader that you admire about the way that they manage and work with others. What are those words you wrote down? This isRead… Read more »
TaskRabbit began six years ago as an online marketplace where users can outsource small jobs to others in the surrounding community. From buying your dog food, to picking up your dry cleaning, to installing your Ikea furniture, or cleaning your oven, the site contracts out any chore you can imagine. Now an emblem of today’sRead… Read more »
I’ve been taking a course on innovation on Lynda.com, an online training and learning community. The course, Business Innovation Fundamentals with Drew Boyd, focuses on how to innovate using Systematic Inventive Thinking, a method based on several techniques to innovate on demand. It has been an interesting course, and one of the elements really caughtRead… Read more »
To be frank, I am in a rush to write this blog. It’s among the last tasks I have before leaving the office for my onward assignment. Haven’t we all been here? So, in my last blog (for now) for GovLoop, I thought I’d share some FAQs that I’ve encountered over the years about lifeRead… Read more »