After reading a recent article from Government Executive, This May Be the Worst Abuse of Federal Telework Ever, I started reflecting on who is at fault when government agencies waste your tax dollars. The article talked about how several employees at the U.S. Patent and Trademark Office (USPTO) were spending their telework days doingRead… Read more »
Achieving agency missions becomes harder and more complex every minute. But with a limited budget, many agencies are stuck between the need to deliver new services and the cost of supporting old infrastructure. To break the cycle of dependence on proprietary systems and endless service contracts, agencies need simpler, widely compatible network infrastructure that empowersRead… Read more »
On GovLoop Insights’ DorobekINSIDER: “Emotional intelligence.” The phrase conjures the image of a therapist and a couch, but in reality being more emotionally intelligent you can help relieve stress, help you communicate effectively, help you empathize with others, overcome challenges, and defuse conflict. Being emotionally intelligent is one of the keys to mastering your career.Read… Read more »
“Emotional intelligence.” The phrase conjures the image of a therapist and a couch, but in reality being more emotionally intelligent you can help relieve stress, help you communicate effectively, help you empathize with others, overcome challenges, and defuse conflict. Being emotionally intelligent is one of the keys to mastering your career. Don’t believe the hype?Read… Read more »
If you’re working for the federal government, you’ve likely been asked at some point to create an Individual Development Plan (IDP) that outlines your short- and long-term career goals and how to reach them. Maybe you’re even working on one now. Instead of setting it aside, or writing out a few ideas without giving it tooRead… Read more »
How can you fix a situation like this? When a group of people with different, roles, ideas and personalities need to work together, there’s bound to be conflict. Tempers can flare out of control, and pretty quickly the initial disagreement can become obscured in mistaken meanings and unintended slights. No matter how great our workingRead… Read more »
On September 3, 2014, American Society for Training & Development (ASTD) will be hosting the Government Workforce: Learning Innovations Conference. The conference will provide a unique opportunity for government leaders to explore how new learning models can help solve government challenges. The goal of the conference is to highlight government collaboration and give attendees theRead… Read more »
Most employers don’t kiss on the first date. Or, to put it another way, they’re not going to hire you based on your resume. Your resume should not focus on trying to get you a job – it should focus on getting you an interview. That means creating a CV that teases an employer intoRead… Read more »
To improve how government delivers customer service, agencies must understand how customer experiences work, how expectations are set and met, and how experiences are perceived and remembered. During the NextGen design thinking workshop, Molly Moran, Executive Secretariat’s Research and Design Center, State Department explained how the foundations for how meaningful and valuable experiences are defined,Read… Read more »
It’s that time of year again! The next two days we’ll be blogging from GovLoop and YGL’s Next Generation of Government Training Summit. Follow along @NextGenGov and read more blog posts here. “Written on these walls are the stories that I can’t explain…” Do these words sound familiar? No, I am not about to breakRead… Read more »