Career

Twitter for Rookies: Simple Guidance for Getting Started

Still not certain whether you should take the Twitter plunge? The best way to determine its value is to give it a try. Focusing on using Twitter professionally rather than personally – including staying current with local, national, and global news – this post offers simple best practice suggestions for setting up your profile andRead… Read more »

Responsibility

“Responsibility” was the operative word at the Association for Procurement Technical Assistance Centers (APTAC) Spring Membership and Training Conference. The 300 PTAC counselors, staff and managers gathered to attend the conference attended numerous presentations emphasizing responsibility– responsibility to their clients, to the federal procurement process, and to the public’s dollar. Although a variety of topicsRead… Read more »

Join Our Research Study: Can Government Create Great Customer Service?

Take 5 minutes and help us, help you. Take the GovLoop Customer Service in Government Survey. Survey Link I’m conducting a research study on “Re-Imagining Customer Service in Government.” Our study hopes to understand current trends in government customer service and opportunities for improvement.The results of this survey will be used to create a GovLoopRead… Read more »

Small Business Impossible

Cities, counties, and states should adopt a Restaurant Impossible model to transform their small businesses. Restaurant Impossible is a popular show on the Food Network where Chef Robert Irvine renovates failing restaurants in two days on a budget of $10,000. These restaurants are deep into debt, have lost most of their customers, and are oftenRead… Read more »

Outraged by the GSA spending scandal? Insights from a former GSA Commissioner

The DorobekINSIDER Issue of the Week: The Washington Post has declared that GSA clearly had the worst week in Washington. This week, GSA administrator Martha Johnson resigned amid allegations of excessive spending at a conference. GSA Inspector General Brian Miller issued a report detailing contracting irregularities and excessive spending after a Las Vegas conference. TheRead… Read more »

Weekly Round-up: April 06, 2012

Gadi Ben-Yehuda Users and Mobility. Alice Lipowicz has two articles up on FCW about mobility, one outlining how the FAA asked its employees how they would use mobile tech on the job, the other covering Anil Karmel’s FOSE keynote (and other events) that showed the government is trying to think more about the mobile infrastructureRead… Read more »

It’s Not Just About Escaping the Office

One reason the word “telework” seems inadequate to describe how we want to change the workplace is that it suggests that our focus is only on how people can be effective when they work at home. But that’s not really what it’s all about. The Workplace of the Future is about people working where, when,Read… Read more »

Online IT Security Awareness Materials

We are looking at the possibility of developing an in-house online security awareness training program for our employees. We currently contract out with a hosted solution, however, it is pricey. I was looking around on the web, found very few online training programs that were short. I think one I found was like a 10-hourRead… Read more »

Take STOCK to the Bank?

A GovExec article published April 4th, announced a set of “new financial disclosure requirements” enacted to prevent insider trading by members of Congress and top executive branch officials. According to the STOCK Act, each Member of Congress or employee of Congress owes a duty to the Congress, the United States Government, and the citizens ofRead… Read more »

The Kind of Work I’d Like to Do

Hi Everyone, The last two weeks have been pretty hectic, while budgets were tabled and bureaucrats tasked with sorting it out, I’ve spent a considerable amount of time dealing with things a little closer to home. It’s funny how family issues focus you on that which is most important to you. While I choose toRead… Read more »