We don’t send soldiers off to war without proper training and now the Pentagon is looking at ways to prep them for coming home. For years there have been video games showing soldiers how to take down a terrorist, but now there’s an interactive game to help soldiers deal with post traumatic stress. The gameRead… Read more »
Federal News Radio 1500 AM recently posted an interview with Young Government Leader’s Vice President, Dave Uejio. Dave candidly discussed the challenges of recruiting and retaining the next generation of government employees. I was shocked to see some of the follow-up comments posted on the website. From personal experience, I know that seeking a positionRead… Read more »
January definitely seems to be the month for the Federal Government as it relates to IT jobs is in the news. A couple of weeks ago I read about the upswing in Federal hiring as it relates to IT workers. Two examples: U.S. Customs & Border Protection’s Office of Information Technology will expand from 1,500Read… Read more »
Today we are delighted to launch our newest product – My Learning Pool – which is one of the most exciting things we have ever done! My Learning Pool is a suite of online learning resources which can be bought and used by anybody. Whether you are some who is about to have a changeRead… Read more »
Mark Drapeau (Washington, DC) – The Federal government has made a good deal of progress toward being more transparent, collaborative, and participatory during the two years since President Obama took office. However, despite great strides, government practitioners’ use of social media is not very sophisticated, does not take advantage of the latest tactics and tools,Read… Read more »
The main reason why “Customer Satisfaction” in public organizations is so difficult is because we have to sometimes say “no.” That is why I would argue that customer satisfaction is not the goal at all, and that good customer service doesn’t always result in a customer getting what they want. Our goal has to beRead… Read more »
Just posted on ping.fm: Thanks military friends for taking my social networking and individual performance survey! http://ping.fm/lwdfv.
North Carolina aims to use data to predict health crises, NASA moves NSSC to the cloud, the Secret Service turns to technology to makeover a long-used training tool, suggestions for preserving Gov 2.0 data in the cloud, and the IRS helps you track your refund, all in this week’s version of the Gov 2.0 Roundup.Read… Read more »
Gadi Ben-Yehuda My colleague, John Bordeaux, has me thinking about the Internet of Things. Slate ran an article about ThingD, which is trying to add a social dimension to that other internet. (So far, though, I like Uncrate more–better curation. I’m saving up for a Seabreacher!) I foresee strong implications for government agencies. Slate’s MichaelRead… Read more »
As the commissioner of Internal Revenue, Douglas H. Shulman presides over the nation’s tax system, which collects approximately $2.4 trillion in tax revenue each year and processes 250 million returns every tax season. The IRS touches every facet of American society, including individual taxpayers, the tax-exempt sector, small businesses and large corporations. Shulman has experienceRead… Read more »