Career

Member of the Week: Nancy Heltman

“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” Margaret Mead As human beings continue to have significant impacts on the environment and its resources, education is the perfect tool to inform individuals of how their behaviors and patterns are having negativeRead… Read more »

Two Tips for Presenting IT Projects to City Council

by Sophicity Every new budget cycle brings a bevy of projects and ideas before city council for approval. While projects like sidewalk improvement or traffic decongestion are easy to explain in terms of benefits and return on investment, IT projects can be a thorny subject, especially if the council is largely made up of non-technicalRead… Read more »

What is OCB?

OCB is lately getting some increased buzz in leadership circles. No, I’m not talking about obsessive-compulsive behavior, at least for now anyway. Organizational citizenship behavior (OCB) is a fancy term for employee discretionary effort. In other words, OCB is discretionary behavior that is not part of an employee’s formal job requirements, but that nonetheless supportsRead… Read more »

Practicing Safe Stress for the Holidays: “Fast Food for Thought” from the Stress Doc ™

Yesterday I had a blast. It only lasted ten-minutes but the ebb and flow of the audience’s riveted attention and hearty laughter produced a slow to fade afterglow. I did some serious shtick on “Practicing Safe Stress for the Holidays” at a holiday gathering for members of Federally Employed Women (FEW)/Metro Washington Region. Consider thisRead… Read more »

Federal Eye: Federal employees owe $3 billion in taxes

Federal workers owed more than $3 billion in income taxes in 2008, according to the Internal Revenue Service, a figure down slightly from the year before. The agency reported that 276,300 current and retired federal employees owed $3,042,200,000 in 2008, down from $3,586,784,725 in unpaid taxes in 2007. The list includes White House and CongressionalRead… Read more »

The Dangers of Being Too “Positive” in a Team Building Process: Or Don’t Just “Have a Nice Day!”

“You’re being negative!” Recently I led a team building workshop, and that was a federal government Division Director’s reply to my questioning, “Why the ‘Front Office’ meeting had not been working?” Preceding my operational assessment a number of people noted: a) that for several months people were not bringing relevant agenda issues to the meetingRead… Read more »

Mission Tenants: The missing link in collaboration success

My colleague (and new GovLoop friend) Andrew posted a bang-up deck on measurement earlier today. I love metrics and poring over data, so I refer you to it. Good stuff. Already, organizations that are focused, proactive and disciplined about measurement are seeing good results. For example, last week, my nGenera colleague Laura Carillo presented atRead… Read more »

Transforming the Conventional into the Creative: Discovering and Designing the “Bright Crystals” of Contradiction

These days everyone wants to be creative, to “think out of the box.” But how do you walk the talk? As a workshop leader who often tries to give organizations a “Jolt of CPR: Being Creative, Passionate and Risk-Taking,” let me share one concept that just might be an integral component of creative thinking andRead… Read more »