“One in five people living in the Middle East and North Africa are under the age of 24. 60% of people across the globe are under the age of 30. 65% in the middle east and north africa are under the age of 35. This is not only the future, but it is a demographicRead… Read more »
Cracking the digital divide is no easy task. The barriers for success are high. But a team from the University of Wisconsin was able to make major inroads by using social media to educate and inform community organizers. Jennifer Smith is the communication officer for the University of Wisconsin Extension Center for Community Tech Solutions.Read… Read more »
The following post highlights our latest guide on GIS, The Mapping Revolution: Incorporating Geographic Information Systems in Government. The report features case studies and best practices from the Census Bureau, Geoplatform.gov and United States Department of Agriculture and insights from Esri President, Jack Dangermond. (Download PDF or view online below). This blog post is anRead… Read more »
Have you ever sat down to read a Congressional bill? Probably not. They are difficult to understand, use bureaucratic language and are generally unreadable. So it’s no wonder that most of us don’t have the inclination to pick up a bill and read through it. But this lack of understanding is creating a void betweenRead… Read more »
Martha Dorris has been a driving force behind the use of technology to help citizens more easily and quickly obtain government services and information, whether the contact comes through a website, email, telephone call or social media. At GSA, she created the agency’s two federal Web platforms — USA.gov and its Spanish-language counterpart, GobiernoUSA.gov. InRead… Read more »
In a a recent blog post I shared some tips to get your employees thinking creatively. One of these tips was to encourage working in groups, sharing ideas (even the “bad” ones) and basically creating a culture of collaboration. Like encouraging creative thinking, promoting collaboration is often a lot easier said than done. With budgetRead… Read more »
According to a study conducted by the Society of New Communications Research, “59 percent of respondents say they regularly use social media to “vent” about their own customer care frustrations.” Social media has changed the way organizations (public and private) interact with citizens. Organizations can have people fill out surveys in under a minute, shareRead… Read more »
GitHub is the world’s largest social coding service. “Think of GitHub as Facebok but instead of sharing pictures of your kids or what you had for lunch, you share software code,” said Ben Balter. Balter is the Government Evangelist for GitHub. He told Chris Dorobek on the DorobekINSIDER program that GitHub at its most basicRead… Read more »
Having the perfect message is only half the equation for good communication strategy. The other part is making sure your message gets to the right people. The impact of your communications depends on how many people you’re reaching. It would be like creating the perfect wedding invitation and sending it to the wrong people. LogicallyRead… Read more »
As a federal communicator, are you able to share as much information and data with the public as needed, or is real transparency just the latest buzzword? Do you often run into antiquated bureaucratic stonewalls and other internal obstacles when trying to foster greater transparency and open government? If so, this is likely problematic notRead… Read more »