On December 26, 2010 a #snowpocalypse dumped a ton of snow in the NY, NJ, CY tri-state area. In Newark NJ, as a result of the storm, something very cool happened. Mayor Booker’s (@CoryBooker) constituents began tweeting request for shoveling at him AND he responded and began digging people out. Cooler than that others startedRead… Read more »
* UPDATE: Since the time of this original post one year ago, the EEOC has approved and issued the Federal Sector Complement Plan referred to below. Click here to read it. – DBG ____________________________________________________________ The U.S. Equal Employment Opportunity Commission (EEOC) has announced it is seeking public input on federal sector priorities under the agency’sRead… Read more »
“It’s the end of the world as we know it…and I feel fine.” – R.E.M. – Okay, so the world did not end last Friday afterall (take a deep breath and slowly exhale). Whew…what a relief. Now we can all take a “time out” to celebrate Christmas and ring in the New Year. That is,Read… Read more »
Dear Mr. LaPierre, I’m writing this open letter as a concerned citizen and interested observer to provide some sound public/media relations advice and analysis. The reason is because the NRA has shot itself in the foot yet again from a public relations (PR) perspective — and, no less, during the heart of the holiday season.Read… Read more »
Over the weekend, I read a great NY Times article entitled “Making Us Safer, One iPad at a Time”. In this article, the author Steven Cohen describes the current case of judicial paperwork. Basically, when an officer arrests an individual, the officer writes info by hand into memo books, clerks decipher these memos and enterRead… Read more »
For all the talk about egovernment, gov20, mobile service delivery, sometimes we forget to step back and say – “what is the goal?” And truly the goal of these innovation is making it easier for citizens to get the services they desire. That’s why I love this new service delivery vehicle created by City ofRead… Read more »
Two months ago I became a father. As such, I’ve had to navigate a number of government entities in order to get services for my son. As such, it made me think more about what is great customer service in government. Which after doing some research, I found this great article on Maslow’s Hierarchy ofRead… Read more »
If this were a State of the Union address, the takeaway may appear disheartening: the state of government-media relations is not strong. In fact, it never has been a harmonious relationship and appears to be getting worse due to a variety of factors. All government employees, as well as the general public, should understand theRead… Read more »
Pay and benefits, jobs and management, the scope and size of the U.S. Government — these are some of the major issues at stake for federal employees during this Presidential election. The next Administration will impact the entire federal workforce and the future of Uncle Sam. Both candidates have laid out starkly different visions andRead… Read more »
As citizens continue to move away from desktops to mobile technologies, it becomes increasingly important for developers to consider how their site design will appear not only on desktops and laptops, but tablets, smartphones, and other mobile devices. Additionally, investing significant resources in website design may be seen as investing in obsolete technology, with soRead… Read more »