If this were a State of the Union address, the takeaway may appear disheartening: the state of government-media relations is not strong. In fact, it never has been a harmonious relationship and appears to be getting worse due to a variety of factors. All government employees, as well as the general public, should understand theRead… Read more »
Pay and benefits, jobs and management, the scope and size of the U.S. Government — these are some of the major issues at stake for federal employees during this Presidential election. The next Administration will impact the entire federal workforce and the future of Uncle Sam. Both candidates have laid out starkly different visions andRead… Read more »
As citizens continue to move away from desktops to mobile technologies, it becomes increasingly important for developers to consider how their site design will appear not only on desktops and laptops, but tablets, smartphones, and other mobile devices. Additionally, investing significant resources in website design may be seen as investing in obsolete technology, with soRead… Read more »
Post Highlights GovLoop releases new report: Identifying the Promise of GIS for Government Citizen Engagement has been transformed by GIS technology Post identifies six steps in the citizen engagement loop Highlights case study for citizen engagement using GIS technology The GovLoop report, Identifying the Promise of GIS for Government, focuses on best practices, case studiesRead… Read more »
In what I believe is a global first, Australia’s National Audit Office (ANAO) has launched a pilot program inviting members of the public to contribute to selected audits in progress, aimed at promoting closer citizen engagement in the audit process. The system allows the public to provide contributions related to the efficient and effective implementationRead… Read more »
Today, I gave a talk at Cornell Law & Internet conference on the topic “Beyond Cats & Kardashians – Building Meaningful Online Engagement” Here’s my 13 of my tips: -Find the engagement pain point -Focus on the underlying demand for the service -Find the existing audience you can leverage -Embed elsewhere -Leverage timely events -PromoteRead… Read more »
In an environment with decreasing resources and often increasing expectations for government performance, local government innovators are springing up in cities across the country. The three panelists for this session are working to make “government a platform”, providing the tools for citizens to engage with the city, tools which can be utilized to provide importantRead… Read more »
In April I wrote briefly about Commissioner Audrey Danner from Moffat County, Colorado and her efforts in using social media to connect with her constituents. I had a chance to sit down with Commissioner Danner earlier this month at the Colorado Counties, Inc. summer conference and talk a bit more about Moffat County using FacebookRead… Read more »
From a recent Pew Study, nearly half (46%) of all American adults are smartphone owners. This is an increase of 11 percentage points from a survey conducted in May of last year, in which 35% of Americans reported being smartphone owners. The report also noted that two in five adults (41%) own a cell phoneRead… Read more »
We’ve all pretty much accepted that St. Patrick’s day is a new American holiday, regardless of the amount of Irish whiskey blood pumping through your veins. Around the country, we observe this day by drinking beer and wearing sparkly green pants and shamrock sunglasses. What do we do to observe non-religious holidays? President’s Day, MemorialRead… Read more »