Reminder Text Messages Can Help Keep People on Track
By using reminder text messages, governments can ensure that people take needed actions to enroll in or maintain access to services.
Citizen Engagement
In Chicago, Collaboration Makes Early Childcare Better
Sharing data through a public/private research consortium allowed Chicago to provide better early childhood services. It wouldn’t have been possible without the cloud.
In San Francisco, Accessibility Means Better Engagement for Everyone
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
Strategic Planning or Strategery: 10 Lessons Learned from Governmental Public Health Strategic Planning
A strategic plan can be an effective tool for advancing an agency’s goals — assuming the agencies avoid certain pitfalls.
Social Media Gives an Oklahoma Agency Its Voice
At the Oklahoma Department of Wildlife Conservation, social media is a vital tool for outreach. And it’s fun.
(Contact-Free) Human Touch Helps Transform a Riverscape
In a Connecticut city, virtual community outreach was essential to designing a riverfront everyone could enjoy.
Analytics Draw a Complete Data Picture
To harness data in service to the mission, agencies need to leverage all available data, and make analytics accessible to the business side of operations.
2023 Granicus Digital Government Awards Now Open for Nominations
Starting May 1 through June 15, public sector organizations across all levels of government in North America can nominate individuals, teams or projects within seven categories to recognize excellence in communications, service delivery and digital transformation.
Combined Applications Can Help Bring a Human-Centered Approach to Public Services
Allowing people to apply for multiple programs using one application can provide a much simpler and easier experience of accessing government services.
Finding Data Relationships
Marshaling all their data can help agencies provide stronger and more complete services. Here’s what you need to bring your data to bear.