The proliferation of artificial intelligence (AI) offers new opportunities and increased efficiencies. But as AI takes an ever-more important role in our daily lives, we must ensure that it’s used ethically and without bias.
To address the affordable housing crisis, the Department of Housing and Urban Development (HUD) is employing new strategies to help both troubled consumers and the HUD staff who assist them.
A robust digital transformation strategy can help state and local governments better meet citizen expectations. Experience-as-a-service, or XaaS, solutions play an important role.
It’s essential for governments to do everything they can to make their forms as accessible as possible, as they are critical gateways to public services.
Citizen science uses the power of people to capture data points that would be hard to find otherwise. At Great Smoky Mountains National Park, visitors help fill in the census of species.
Erie County child welfare workers use the cloud to keep cases from falling through the cracks. Here’s how they do it.
In Los Angeles, real-time data means homeless Angelenos can weigh in on policies that affect them.
In Fairfax County, VA, 911 dispatchers use real-time data on emergency resource to better respond to emergencies.
By using reminder text messages, governments can ensure that people take needed actions to enroll in or maintain access to services.
Sharing data through a public/private research consortium allowed Chicago to provide better early childhood services. It wouldn’t have been possible without the cloud.