North Carolina Breaks Down the Digital Divide
The “digital divide” is about much more that broadband access. It’s also about access to devices, and the knowledge to use them. Here’s how North Carolina addresses it all.
The “digital divide” is about much more that broadband access. It’s also about access to devices, and the knowledge to use them. Here’s how North Carolina addresses it all.
Constituents expect a wide range of payment options for government transactions. Here’s what to look for in payment platforms.
In a Connecticut city, virtual community outreach was essential to designing a riverfront everyone could enjoy.
Join us online Dec. 14 from 1:30-3 p.m. ET/10:30 a.m. -12 p.m. PT to celebrate the 2022 NextGen Public Service Award Winners and speak with experts about implementing innovative thinking.
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
Voice recognition can improve engagement, security, and both employee and constituent experiences.
A whimsical and elegant winter wonderland is in store for attendees of the Armed Forces Communications & Electronics Association’s (AFCEA) Winter Gala in Washington, D.C.
(Re) building government data systems provides an opportunity to transform community engagement channels.
Using the right automation tools can ease the burden on employees and deliver a more positive constituent experience.
At the Oklahoma Department of Wildlife Conservation, social media is a vital tool for outreach. And it’s fun.