Join us online Dec. 14 from 1:30-3 p.m. ET/10:30 a.m. -12 p.m. PT to celebrate the 2022 NextGen Public Service Award Winners and speak with experts about implementing innovative thinking.
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
Voice recognition can improve engagement, security, and both employee and constituent experiences.
A whimsical and elegant winter wonderland is in store for attendees of the Armed Forces Communications & Electronics Association’s (AFCEA) Winter Gala in Washington, D.C.
(Re) building government data systems provides an opportunity to transform community engagement channels.
Using the right automation tools can ease the burden on employees and deliver a more positive constituent experience.
At the Oklahoma Department of Wildlife Conservation, social media is a vital tool for outreach. And it’s fun.
CDC is tackling the issue of health equity in new, effective ways.
VA.gov was recently recognized for its hard work improving user accessibility. Since veterans are more likely to have visible and invisible disabilities than other demographics, enhanced accessibility was an especially worthy goal. Here’s what the VA did — and how.
In providing digital government services, the omnichannel approach helps provide customers with a smooth and consistent experience.