How a Content Audit Can Keep Government Communications Fresh
Learn how a content audit can refresh your communications, keep the public engaged, and save time by repurposing what you already have.
Citizen Engagement
AI’s Impact on the 2024 Election
AI is helping political candidates analyze data on voter demographics, social media behavior, past voting patterns, and more. Unfortunately, this efficiency also benefits bad actors looking to spread political disinformation.
Is Your Public Messaging Creating Confusion? Here’s How to Fix It
Mixed messaging can undercut all the hard work that goes into agency programs and initiatives. Learn the five simple steps your government agency or public-sector organization can take to make sure communications are consistent and clear.
Using Data to Shape Policy: How to Turn Stats into Stories That Move People
Data alone isn’t enough to support a policy initiative. Here are some ways to tell a successful data story.
How AI Can Help Drive Mission Success in Government
Government is understandably excited about the potential for AI to elevate constituent services and enhance mission outcomes. But AI needs data — lots of data — to understand patterns and deliver intelligible guidance to federal workers. As agency leaders tackle these hurdles, they need to think about the desired outcomes and how AI can add… Read more »
Good CX in the OCIO: A Win for Both Customers and OCIO Teams
This blog post highlights the importance of focusing on CX for government IT products and how it has a positive ripple effect on both users and IT teams. By making CX a priority, agencies can improve service delivery while also creating a more fulfilling and productive work environment for IT professionals.
Using Technology to Enhance Constituent Engagement: A Guide for Government Leaders
Government leaders can enhance constituent engagement by leveraging digital platforms, AI, and data analytics to create more responsive, transparent, and efficient public services.
Building Trust and Credibility as a Public Leader Through Thought Leadership
As a public leader in the 21st century, it’s no longer enough to hide behind press releases and scripted speeches. Today’s society demands a different kind of leader — one who’s authentic, accessible and unafraid to engage. Before you think you have to jump on the next social media trend, consider the impact of thought… Read more »
What’s Fueling the Next Wave of Federal Innovation?
Innovation in the federal government isn’t just a trend — it’s becoming a fundamental part of how agencies operate. As technology continues to advance, federal agencies are finding new ways to be more effective, efficient, and responsive. But what’s really driving this next wave of innovation in government?
AI’s Impact on the Government Workforce
AI is becoming more than just a tool for the government workforce. It is helping fill perennially open positions, and provide a more modern experience for government employees.