Innovation in the federal government isn’t just a trend — it’s becoming a fundamental part of how agencies operate. As technology continues to advance, federal agencies are finding new ways to be more effective, efficient, and responsive. But what’s really driving this next wave of innovation in government?
AI is becoming more than just a tool for the government workforce. It is helping fill perennially open positions, and provide a more modern experience for government employees.
Learn practical tips to boost engagement in government virtual events, including pre-, during, and post-event strategies to engage citizens.
There are four types of communication platform: Rented, owned, paid, and earned. Learn how to leverage each.
Tips and takeaways from the experts on how to make the most of community surveys.
Agencies may struggle to bring AI to life. They may face challenges deciding where to house AI infrastructure and when creating guardrails for safe data usage, including bias removal and data authenticity. Best practices can help implement AI safely, securely and effectively.
Private sector technology has raised the public’s expectations for online customer service. Government must catch up. Good solutions call for personalization — and that requires data.
Mobile apps offer governments an immense opportunity to provide modern, user-friendly services to constituents. Automated testing can help these apps live up to their potential.
Organizations depend on a wide array of tools to support CX, and more tools create more attack vectors. A cloud-based resiliency platform can ensure rapid recovery after an event. Here’s how that works.
These seven government organizations areleaning into social media and connecting with their audience in surprisingly fun and effective ways. Learn how you can apply their strategies to your agency’s online presence.