Local Government Vs the 2021 Texas Winter Storm
As a local government employee, here are some ways I saw my area’s agencies help our community following the recent severe weather.
Citizen Engagement
4 Values Needed For Visionary Leadership
Four values to guide leaders and agencies facing an uncertain future How would you rank work-life in your organization? Give yourself a score, one to 10. When someone challenged me to score others recently, I noticed something unique. The organizations that ranked high did so because they have been living out their values. You canRead… Read more »
3 Ways Agencies Can Use Low-Code to Quickly Adapt to Change
Using low-code development platforms, agencies can keep pace with policy changes and more rapidly deliver agile, flexible citizen experiences.
How to Digitize Mission Processes for Better Customer Experience
Now more than ever, agencies must improve citizen experiences by retiring paper-based processes in favor of digitization, automated forms and modern case management.
Build Accountability and Trust With an Improved Citizen Experience
How can federal agencies use low-code development platforms to ensure accountability and improve trust in government?
Praise for the First, First Responders
911 dispatchers were rarely recognized during one of the most difficult years in modern history. Let us not forget why they are worthy of praise.
COVID-19, Community and Working in Government
Due to my community receiving 5,000 doses of the COVID-19 vaccine, it was all hands on deck this past week as we conducted our immunization efforts.
Black History Month 2021 Celebrates Black Families
Representation, identity and diversity are the themes of this year’s Black History Month, according to the organization behind the event.
Low-Code Helps Citizens Access Critical Government Services on Their Terms
Learn how using low-code to create powerful experiences — particularly around self-service — can increase access to government services and programs.
Customer Engagement and Trust in Government: Divergent Paths?
Governments that embrace the customer experience can unleash engagement opportunities that will build trust in our public institutions.