How COVID-19 Drives LOC’s Digital Transformation
While the coronavirus continues to test agencies, the Library of Congress also illustrates how they can shift focus during these difficult times.
Citizen Engagement
Connecting Community Feedback to Implementation
What the community really wants to know is how their input was incorporated into the project. Here are some practical ways to visualize community feedback.
AWS Partner Network Helps Agencies Navigate the Shift to Remote Work and Increased Citizen Demands
Agencies can address productivity needs by migrating their existing applications and IT assets to the Amazon Web Services (AWS) Cloud.
Gen Z and Government: New Insight
If governments employ the technology Gen Z is dependent on, they can harness Gen Z’s energy, creativity, ideas, and diversity to great benefit.
6 Ways Analytics Accelerated Communities’ COVID-19 Responses
Six use cases for how agencies can use self-service analytics to empower their teams and accelerate the COVID-19 response and recovery.
Bringing Community Members Into Your Service Design Process
Involving your public in the shaping of processes that affect them can give you insight into the public and create a defensible decision-making framework for offering services to your community.
Managing Multiple Crises Through Communication
To successfully manage digital communications, municipalities need to know who to target with each message and how to reach them.
I Didn’t Hear You
How do you ensure that your audience can hear and understand you? Here are some suggestions for assisting the hearing challenged in your audience.
Controlling a Media Interview
Preparation is key for making sure that everything you say is fair game for the news reporter to include in their broadcast or article.
A Checklist for Digital Public Meetings
A digital public event needs a checklist to ensure that you’ve considered everything needed to host a productive conversation.