How Cloud Takes Citizen Engagement to the Next Level
Governments that fail to embrace the evolution of apps, devices and digital tools will quickly fall behind both the private sector and their peers.
Citizen Engagement
How Digital Inclusion Helps People Help Themselves
Digital inclusion is state where individuals and communities (particularly the underserved) are better able to access Information and Communication Technologies (ICT) resources and tools.
Trust, Communication Vital to Citizen-Centric Approach
Citizen engagement is a large part of how success is defined in government, particularly on the state and local levels.
Hurdling Tech Barriers with State and Local Innovation
State and local government employees across the country have found themselves in the midst of a technological crisis: outdated infrastructures, higher citizen expectations and IT hiring challenges are just a few of the concerns being raised.
Good Politics: Hosting “Political Parties” to Boost Civic Engagement
After a year of hosting informal events to introduce their friends and colleagues directly to other friends who were running for office, Austinites Nathan Ryan and Liz Coufal looked at the growing crowds and realized they had tapped into something bigger than themselves.
How to Use Social Media on September 11
There are many ways government agencies can use social media on 9/11 to speak to people in a thoughtful way that will be appreciated.
Balancing the Golden Triangle of Blockchain, AI, and RPA
While the pace of technological advancement is exiting, it poses challenges for government. We are constantly having to evolve to meet citizens’ expectations, making the “future of financial management” a moving target.
Meet the Govie Who Tells Rivers Where to Flow
Judy DesHarnais has spent her career protecting communities from floods.
Effective Citizen Engagement Within Government Agencies
Providing effective government engagement is a top priority of most agencies. A person-centered approach creates a full picture of the individual, not just someone who is receiving services.
Improving the Citizen Experience With Government
Improving public trust in government is a long road, and customer experiences will make or break your attempts.