Case Study: Telepsychiatry In South Carolina
By using innovative video technology, government will be able to improve service to the community by meeting residents where they are, particularly in rural communities.
Citizen Engagement
Promoting Government Efficiency Through Citizen Engagement
As the private sector interacts with citizens in increasing innovative ways, the public has come to expect the same level of engagement from the government. Granicus is making it easier for citizens to connect with government data and information by streamlining and digitizing necessary processes.
The Customer of the Future
As cloud, digital, and mobile are becoming more popular, it’s crucial for CIOs and CTOs to enhance their organizational efficiencies, better facilitate enterprise collaboration and drive internal and citizen engagement to continue to evolve and shape their IT assets. In order to achieve success, understanding the advancements in cyber technology and discovering solutions to challengesRead… Read more »
Pain Points to Improving Citizen Services
Citizens have come to expect quality customer service from private companies, as well as government agencies. To help agencies better serve citizens, we’ve outlined some common pain points that must be addressed.
3 Times Not to Speak With Silence
Here are three times that it’s particularly important to communicate actively, instead of letting your silence speak for you.
Need Some Citizen Engagement In Your Life?
Short of mind control, implementing programs that require public participation need some work. Ever wanted to get into the mind of someone who has done it, and done it successfully?
The Power of In-Person Engagement
As we rush into a multi-channel future, let’s not forget the first channel: face-to-face contact. A handshake. A conversation. Help, in person.
True Citizen Engagement Goes Beyond a Website’s User Interface
Assuming you’ve already developed a streamlined user interface (UI), it’s time to start centering your attention on the behind-the-scenes processes that will help you build and maintain that connection between governments and citizens.
The Transformation of Public Sector IoT
GovLoop talked to Sokwoo Rhee, Assistant Director of Cyber-Physical Systems Program at NIST, about projects developed through the GCTC, how IoT has changed and where it is going.
Improving the Image of the Child Support Program
All communication is marketing, because all communication sends a message. And lack of communication sends a message – just as strong, if not stronger.