The Solution for Better Compliance & Transparency
The public sector must rise to the challenge of providing public records in an efficient, transparent, effective and easy-to-access way
Citizen Engagement
Harness Your Citizens’ Voice in Your Digital Strategy
At a time when the public trust of government continues to decline, agencies have an opportunity to increase trust of their services and showcase their city, county or state to prospective visitors and business owners through the use of user-generated content (UGC).
How to Make Your City SMART
State and local governments are currently living in an era of great change. How do they prepare for the future?
Case Study: Telepsychiatry In South Carolina
By using innovative video technology, government will be able to improve service to the community by meeting residents where they are, particularly in rural communities.
Promoting Government Efficiency Through Citizen Engagement
As the private sector interacts with citizens in increasing innovative ways, the public has come to expect the same level of engagement from the government. Granicus is making it easier for citizens to connect with government data and information by streamlining and digitizing necessary processes.
The Customer of the Future
As cloud, digital, and mobile are becoming more popular, it’s crucial for CIOs and CTOs to enhance their organizational efficiencies, better facilitate enterprise collaboration and drive internal and citizen engagement to continue to evolve and shape their IT assets. In order to achieve success, understanding the advancements in cyber technology and discovering solutions to challengesRead… Read more »
Pain Points to Improving Citizen Services
Citizens have come to expect quality customer service from private companies, as well as government agencies. To help agencies better serve citizens, we’ve outlined some common pain points that must be addressed.
3 Times Not to Speak With Silence
Here are three times that it’s particularly important to communicate actively, instead of letting your silence speak for you.
Need Some Citizen Engagement In Your Life?
Short of mind control, implementing programs that require public participation need some work. Ever wanted to get into the mind of someone who has done it, and done it successfully?
The Power of In-Person Engagement
As we rush into a multi-channel future, let’s not forget the first channel: face-to-face contact. A handshake. A conversation. Help, in person.