Assuming you’ve already developed a streamlined user interface (UI), it’s time to start centering your attention on the behind-the-scenes processes that will help you build and maintain that connection between governments and citizens.
GovLoop talked to Sokwoo Rhee, Assistant Director of Cyber-Physical Systems Program at NIST, about projects developed through the GCTC, how IoT has changed and where it is going.
All communication is marketing, because all communication sends a message. And lack of communication sends a message – just as strong, if not stronger.
IoT provides cities an opportunity to keep up with changing citizen demands for connectivity. As technology becomes more and more prevalent in everyday life, citizens expect more connectivity throughout the city.
Just how unhappy are constituents with the interactions and service they receive from government?
At this year’s GovDelivery annual awards, you have the opportunity to expand your story beyond your organization and showcase your work on a national stage.
Even if a connection between Pokémon Go and your organization’s work seems tenuous or non-existent, you can’t ignore how the game is captivating many people in your local community.
Let’s take a look at just a few ways Pokémon Go could have an impact on our work in the government arena.
The phrase “customer service” has often sounded like an oxymoron to anyone who has endured interminable lines at the DMV, navigated maze-like call centers, or even attempted to get a simple answer from a website. Help could be on the way – and sooner than you think.
The rise of data has opened new doors for government agencies. Here are five of the most important tasks to consider as your agency seeks to better incorporate data into the decision-making process.