7 Tools for Boosting Voter Engagement
Here are a variety of tools your agency or organization can use to increase voter engagement.
Citizen Engagement
Harness Your Data’s Power and Meet Customer Needs Through Web Apps
Web applications, which present information in visually appealing and interactive ways, are a great way to serve the needs of many customers. These apps allow you not just to open up your data, but to present it in a format specifically designed for a particular customer segment.
5 Tips for Hosting Webinars that People Actually Want to Attend
Short of bribing them with contests and giveaways, here are five ways to make sure that people actually want to attend the webinars you host.
Social Media Action Plans: Where There’s a Plan, There’s a Way
Social media can’t happen in a vacuum. We are way past that phase. Bake it into your everyday work, and plan accordingly. Where there’s a plan, there’s a way.
Turning Mobile Phones Into Citizen Engagement Portals
This blog post is an excerpt from GovLoop’s recent guide, Understanding State and Local Government. Download the full guide here. Teens and young adults are often accused of being addicted to their phones, but they are not alone: 90 percent of Americans own a mobile device with text messaging capabilities. And more than 60 percent own aRead… Read more »
Inspiring Engagement Through Learning
Getting an audience—whether it’s citizens or colleagues—to engage with information and act upon it is often a difficult task. But it can be done. At GovDelivery’s most recent event in the Digital Engagement Breakfast series, Inspiring Employee & Citizen Engagement Through Learning Experiences, industry and government employees gathered to learn more about how to engageRead… Read more »
Own Your Media: 3 Reasons Everyone Needs a Blog
Blogs can instantly become the “hub” of your content strategy. Every story is easy to share and becomes a Facebook post, tweet or newsletter link that drives traffic back to your blog.
Snapchat for Government: The Basics
The White House wasn’t the first and certainly won’t be the last government agency to join Snapchat. What do agencies need to know about snapping about public service?
I Can’t Get No Satisfaction
It all starts in the workplace. With engagement scores at rock bottom throughout the federal government, it is clear that we are not serving our second line customers who happen to be our colleagues very well. This malaise spills over into our interactions with our first line customers.
To Build a User-Friendly Website, Think Like a Customer
We realized that to meet our customers’ needs, we had to stop looking at the website through our own eyes and start looking at it through the eyes of a user.